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High Sierra bricked my iMac .. com.apple.DiskManagement error 0

I'm stuck in a loop. Installation in progress then it freezes prompting a restart. The restart start the process all over only to freeze again. I'm on my third try... am I off to see a Genius?


com.apple.DiskManagement error 0

iMac, macOS High Sierra (10.13), installation

Posted on Sep 25, 2017 7:08 PM

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56 replies

Oct 9, 2017 11:29 AM in response to dennislogue

I have a time machine.... for some reason it has not updated since the end of May. That's another little surprise I found when this fiasco started. I'm a little anxious about trusting that copy.


Despite the best efforts of the tech I spoke to today, I'm really stuck now. My machine will only boot into the install process - I cannot get it to target mode.


The (super sarcastic) good news, I have a genius appointment right around the corner, its Saturday.


I'm disappointed and then some. This is the first failure and it's simply been fantastic, complete and over the top. I guess I sit tight until Saturday.

Oct 9, 2017 11:39 AM in response to dennislogue

You don't have to erase your disk. Your data is safe, even when the com.apple.DiskManagement error 0 appears. You need macOS Sierra, the former not the latter High Sierra, have it in an USB, restart your computer erasing PRAM, then restart it again with command-R, choose reinstall OS from USB, then you'll end up with the old macOS Sierra and your data intact. I did that since I tried to install High Serra unsuccessfully on launch day, when my computer got the infamous install error. Now, I'm still waiting for High Sierra to be more mature to give it a try again, whereas I'm writing this post in my usable MacBook Pro pretty fine.

Oct 9, 2017 12:02 PM in response to eventhedogshaveipods

On my first set of attempts, I too got into that endless boot process. For me it was because the system was so messed up that it would not see the Wireless Keyboard CMD+R keys before the Apple Logo popped up and installer restarted.


My solution was to get out my old USB keyboard from an ancient iMac and use it for the restart with CMD+R. It did not miss holding down the keys on the USB keyboard and went right into the recovery screen. It was a relief but not really a surprise. I thought about using a USB mouse too but all you really need is a good read of the CMD+R keys before the Apple logo pops up and then it's off to Recovery. There it actually reads the wireless mouse and keyboard just fine.


Regarding Apple Support:

One thing that seems to help with Apple Support is that I always seem to have one or more gadgets on an Apple Support contract ... and because I'm on the Automatic upgrade program, Apple Support is always current for my iPhone. I think showing up as an Apple support customer when you call, might help with priority, even if that particular product is not under contract.


Having said all of that, a 'Saturday' appointment makes it sound like they're swamped by installation problems, so I'm not sure even an Apple Support customer will get instant service.


But give the USB keyboard a try ... any USB keyboard will do, so just borrow one from a PC if needed. On a PC keyboard, I think the Windows Key = Command but I don't have one to try.


The good news is the systems isn't really bricked. The BIOS is working so the problem is that it's redirecting to the installation loop because there's no external command to stop it. If it were bricked, the screen would be Black, white or just a mess of garbage.

Oct 11, 2017 11:00 AM in response to eventhedogshaveipods

My first attempt failed (Mac Mini Late 2012, HDD) but I retried with the updated installer from the App Store (dated 5th October) and that worked fine.

So, it's either just luck, or the failed install/restore from TM corrected something wrong on my HD, or Apple fixed something in the installer.

I think the 10.13.1 will be out soon and maybe will get some clarity from Apple on what the problem was and what they have changed.

Oct 12, 2017 3:52 PM in response to smartygus

Indeed you do have the latest (updated) version and I have seen posts that have installed this successfully. I was getting around to trying it on my 15"MBP but I think that I will wait until 13.1 emerges (in developer Beta as we speak) and then see if the forums erupt with more problems. What with High Sierra and IOS 11 (now in 3rd release) I am rapidly loosing faith in Apple. I have already sold all of my Apple shares.

High Sierra bricked my iMac .. com.apple.DiskManagement error 0

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