Hi Guys,
updated my iphone 7 plus to iOS11, but now I cant play music through the usb to both my car and stereo dock. The phone will charge, but music will only play through the phone. Ive tried all the usual resets, tried songs through apple music and stored songs, but to no avail. is there any way to fix this?
iPhone 7 Plus, iOS 11, null
I've had this bug with previous phones. Here's the issue. You need to have at least one song stored on your phone for your car to fully recognize your phone as an audio source. So go to iTunes and download a single song to your phone. Now connect your phone to your car using USB and let the car connect to the phone. All your other audio (YouTube, Spotiy, etc) should work fine. It took me forever to figure this out.
I've had this bug with previous phones. Here's the issue. You need to have at least one song stored on your phone for your car to fully recognize your phone as an audio source. So go to iTunes and download a single song to your phone. Now connect your phone to your car using USB and let the car connect to the phone. All your other audio (YouTube, Spotiy, etc) should work fine. It took me forever to figure this out.
Hi becky_s22,
Thanks for the reply, however Apple has once again failed to see the issue it has created and passed the blame elsewhere. The problem didn’t exist until ios11, so consumers shouldn’t have to be forced to go back and update firmware on many different devices because Apple has made an error they won’t acknowledge. Looking at the support pages and other forums, this seems to be a consistent issue with Apple not fixing it, which is very poor to say the least. I just cancelled my Apple Music subscription and will soon buy a Samsung, I won’t have to update everything else I own just to play my music. Sorry to be blunt but us consumers are tired of being forced to go the extra mile due to errors made by Apple.
Ios11.0.1 was no fix either, another waste of time and data!
I am having the same issue.. bye bye iphone.. Always been team apple but iOS 11 is absolutely useless. I'm beyond fed up, put in 3 complaints already. Phone freezing, no USB/Bluetooth in my car, no night shift, control center *****, lock screen is impossible.. Enough is enough. My battery doesn't even last for half a day now!
I had the same problem but now its fixed!
I called apple and they advised me to go into iphone settings - general - reset - reset all settings - and say yes to the prompts. It doesn't delete and messages or photos, music etc. but you will have to re-pair your phone with your car and wi-fi etc.
It literally just worked for me so try that xzibit_007!
Ps. I have an Iphone 7 and using Uconnect (Jeep) sound system if that's relevant. Let me know if it works for you!
6. Install any firmware updates for your car stereo.
It's always good to check for updates from the car and stereo dock manufacturers when a new iOS version is released, especially since this just started after you updated to iOS 11.
Please let me know if you have any questions.
Kind Regards.
I spent over an hour on the phone with Apple trying to fix this... all they said was I needed to have an update thru my car. I called the dealership and they said that there were no updates. This has been the most frustrating situation. I play my music through my car all the time. I hope they fix this soon
Hi everyone,
I had this exact same problem with my iPhone 6s after updating to 11.1.1. When I plugged my phone through USB, My Fiat 500 would show the song playing on the radio screen, time to go and everything but I got no sound.
Then suddenly, after many tryouts during a period of about two weeks, everything went back to normal... I never got any update on the phone or, that I know of, in the car.
Did you ever find a resolution for this? I have an 8 plus on lastest version of 11 and suddenly cannot play any music in my 2013 Kia. It says it doesn’t recognize the media connection. Beyond frustrating and couldn’t be worse timing as I have an upcoming road trip. Is there a work around? I don’t have Bluetooth. I also have a bug with the Amazon app among other glitches... Apple please fix these bugs.
This exactly did the trick for me. My iPhone X played fine but my mom’s 8 plus didn’t. Downloaded the music app (we’d deleted because she didn’t use it) but it still didn’t recognize her Audible books. As soon as I bought and downloaded one song everything, including Audible worked perfectly! Best $1.29 I’ve ever spent.
I have an Apple Music subscription I pay $10/month for. As a result I’m not able to buy a song. My phone still isn’t working even when I power off, etc. I sure hope Apple fixes this bug soon. It’s terrible not being able to play music.
Silly question I know, but have you saved any song to you music app- even if it was just off a cd you imported? If so, then I’m out of ideas. I know for me I had to download the song before it worked- purchasing wasn’t enough.
This "help" is the problem right here. I have had the same car and associated stereo for YEARS with no issue using my iPhone with a USB to listen to music. After another update, and its somehow magically my cars fault, not a poor choice in the software that can obviously be corrected.
I’m having the same problem. IPhone 6 with iOS 11.2.1. I have a Tesla model S and have used my iOS with Apple Music before. Now it looks like it’s going to play the song but no sound. Pls fix Apple and fast!
Mine suddenly started working last week, the only problem now is that it shows I don’t have any playlist. I can hit for it to randomly play songs and my music will play but I can’t pick an artist or song on the screen in my car it all has to be done through my phone
Hello. I was able to resolve this issue by plugging my phone in. Getting the unable to read message. I downloaded a song from the search option into my library. Unplugged and plugged my device back in and it solve the issue. I hope this helps!
Cant play music through USB iOS11
