Cant play music through USB iOS11

Hi Guys,


updated my iphone 7 plus to iOS11, but now I cant play music through the usb to both my car and stereo dock. The phone will charge, but music will only play through the phone. Ive tried all the usual resets, tried songs through apple music and stored songs, but to no avail. is there any way to fix this?

iPhone 7 Plus, iOS 11, null

Posted on Sep 25, 2017 8:10 PM

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Posted on Nov 25, 2017 8:05 PM

I've had this bug with previous phones. Here's the issue. You need to have at least one song stored on your phone for your car to fully recognize your phone as an audio source. So go to iTunes and download a single song to your phone. Now connect your phone to your car using USB and let the car connect to the phone. All your other audio (YouTube, Spotiy, etc) should work fine. It took me forever to figure this out.

40 replies

Mar 1, 2018 3:57 PM in response to raina_b22

I tried this. Took my car back to the dealership, and was told my firmware was up to date so if it’s still not working to contact Apple. Which I’ve done. Apple needs to fix this. Ridiculous due to an iOS update I can no longer listen to my music in my car and had to make an appointment and drive to the dealership for a solution that didn’t exist.

Mar 18, 2018 3:12 PM in response to raina_b22

I’m surprised Apple haven’t tried to blame Microsoft, yet.


Similar if not the same issue here, iPhone 6 - worked absolutely fine up until iOS 11.


Phone is dead slow, endless connection problems with my car, too.


Connect it to the car via lightening cable, sometimes it finds the phone, sometimes it doesn’t.


Songs cut out after 7-10 seconds, takes an age to switch between songs.


Making calls is ok, no issues there.


Obviously a software issue - would be nice if Apple just admitted it.

Oct 26, 2017 8:40 PM in response to xzibit_007

I had the same problem but now its fixed!
I called apple and they advised me to go into iphone settings - general - reset - reset all settings - and say yes to the prompts. It doesn't delete and messages or photos, music etc. but you will have to re-pair your phone with your car and wi-fi etc.

It literally just worked for me so try that xzibit_007!


Ps. I have an Iphone 7 and using Uconnect (Jeep) sound system if that's relevant. Let me know if it works for you!

Nov 25, 2017 8:07 PM in response to xzibit_007

Did you ever find a resolution for this? I have an 8 plus on lastest version of 11 and suddenly cannot play any music in my 2013 Kia. It says it doesn’t recognize the media connection. Beyond frustrating and couldn’t be worse timing as I have an upcoming road trip. Is there a work around? I don’t have Bluetooth. I also have a bug with the Amazon app among other glitches... Apple please fix these bugs.

Feb 27, 2018 8:29 PM in response to xzibit_007

I’m using an iPhone SE with an updated iOS (11.2.6). When connected via USB on my Hyundai Accent’s stereo (Stereo Model: Hyundai CMU128), it doesn’t work and doesn’t even charge! It just makes this chime/beep sound (just like the sound when an iPhone is plugged in to charge) non-stop with maybe 10-sec interval per beep/sound. First, I thought it was just a problem with my lightning cable, but it works well when connected to a laptop/PC, powerbank, and charging adapters. Also, I tried using the Apple CarPlay but it doesn’t work there too. It cannot detect my car. What should I do to make my iPhone SE charge and play music in my car?

May 30, 2018 2:39 PM in response to xzibit_007

My iPhone 8 Plus music stops playing after about 60 secs when connected to car usb. It just started happening one day. I’ve had the phone for less than a month. It

My iPhone 8 Plus music stops playing after about 60 secs when connected to car usb. It just started happening one day. I’ve had the phone for less than a month. It worked flawlessly for about 3 weeks when connected to my car’s USB. I know it is not the car because my wife’s phone works fine. I restored the phone back to an backup that I did of my old phone before I set up the 8 and it still is having this issue. I have deleted all my music and then redownloaded a playlist and it still doesn’t work.

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Cant play music through USB iOS11

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