After booting (even in safe mode), entering the password for my account only leads me towards a login progress bar that gets stuck at ~3/4 mark before popping the login prompt again, only this time, my password is NOT accepted. Help.
MacBook, macOS High Sierra (10.13)
I have found 'network logins disabled' to be the culprit. To fix this you should, if possible, use wired ethernet to the network that needs to be accessed for login. However, this was impossible for me.
I did find two useful work-arounds
1) It is likely possible to ssh to the updated mac using a terminal window on another computer (e.g. ssh myusername@mycomputername.local). If you are going to re-image, this will enable you to save any files you need to backup before re-imaging. You copy files between macs/linux/unix computers via the scp command.
2) If you are able to get in through ssh or as another Admin user, you can remove the offending network login applications (in my case it was the Centrify and Pulse Secure). If you don't know what you are doing, you should rename instead of deleting files and directories (linux/unix mv instead of rm). You can later have someone re-install any identity-management software you deactivated to rescue your account or data.
If anyone is still having this issue, try this before doing too much work:
On the first login screen, use your usual computer login (should see a progress bar and then a second login screen)
On the second login screen, use your iCloud password.
It worked for me.
I had the same problem. After I do a hard reboot and tried to login with my login password, it didn’t get through again. But this time, the password entry column comes with ? button, so I hit it for help tips. It says it requires password for Apple ID to login.
Tada! It just worked by login in with Apple ID password
Hi. My issue was fixed by performing a SMC reset on my notebook. If you haven't tried these processes, try the following:
For Mac notebooks:
I had to perform the above steps at least 3 times before my screen return to normal. Hope this helps.
For Desktops:
Shut down you Mac
Unplug the power cord and wait 15 seconds
Plug the power cord back in and wait 5 seconds
Press the power button to turn on your Mac.
I have seen two examples of this problem today. The fix seems to be to physically plug into a LAN, then you can login.
This is no help if you don't have ethernet (or an adapter) though.
connect to LAN connection and then try.
I was not able to login,My MacBook Air was not accepting my filevault password.
I connect to ethernet LAN using connector and it worked for me.
Thanks to all who has posted this solution.
FileVault login
If you've enabled full disk encryption using FileVault, you're prompted to enter your user account name and password to unlock your startup disk.
FileVault was not the culprit.
After connecting it to my enterprise LAN, it went through.
No access to my company domain name server and/or network drive apparently blocked the process.
Never had this problem before - odd.
I have this same problem and can confirm that yes it’s not FileVault. I just spent the whole day at the Genius Bar with one of the most senior guys at your NYC 8th Ave store. Did fresh Mac OS Sierra install and restored my data, confirmed FileVault was off. Went home and installedHigh Sierra update again and hit the exact same login problem. After being told by everyone that FileVault was the problem, turns out I was right. There’s something wrong with High Sierra. I’d tell everyone to not update if I could. Lost the whole day and probably tomorrow as well.
I have the same problem which stated with High Sierra update. It looks like some back end services responsible for a authentication fail and will not process user/pass. During this condition, I cannot login to local or domain accounts. Apple advisor asked to reinstall OS, which I did, but it did not resolve the problem as the problem come back few days later. The only way to get back into the system is to restart and loose all unsaved work.
Thanks.I have the same problem and this solution worked for me.
These responses really **** people off. This happened after an update that Apple pushed... surely the user would know if they had file vault on BEFORE the update. I am having this same problem. I do not have file vault. I just installed an update to high sierra 10.13, and now I can't do a dang thing. I put in my password and it goes back to the user login screen... EVERY TIME. I can select guest, but once in there, no apps launch. I can go into system preferences but the second I click anything it shuts down. Safari will launch until you try to type something. So right now I cannot login to my mac all because of an update. Can someone post a reply that does not require me to spend the next 12 hours watching Sierra reinstall and then another 12 hours restoring my data?
Same my problem. I visited Apple Store, they tried to do anything even connected to LAN cable instead of wifi, then recovered, but it didn't work.
Finally, they reseted everything and my Mac is now like a brand new 🙂 All my data on cloud, so it is ok for me.
Just corrected this issue with the assistance of Derek at Apple. It was the System Management Controller (SMC). See the attached steps.
Cannot login after High Sierra Update
