Why my screen is freezing after updating to iOS 11 ?

After upgrading to iOS 11, my phone screen been freezing a lot since.

Posted on Sep 26, 2017 4:25 AM

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1 reply

Sep 26, 2017 4:56 PM in response to robinsaroya

Hi, Robin!


Thanks for stopping by the Apple Support Communities. From your post, I understand that you are having difficulty with your iPhone after updating to iOS 11. Specifically, the iPhone is becoming unresponsive or frozen. I'd be happy to help!


First, try the following steps from Get help with the display on your iPhone, iPad, or iPod touch - Apple Support :

If your display doesn't respond to touch

If your display doesn't respond, you might need to restart your device:

  • On an iPhone 8 and iPhone 8 Plus: Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.
  • On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
  • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.




If a forced restart does not help, I would then recommend following the steps in If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support for additional assistance.



Have a great day!

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Why my screen is freezing after updating to iOS 11 ?

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