Installation Failed! High Sierra.

Hello everyone,


Today I tried updating my macbook pro (13 inch, mid 2012) to High Sierra. But the installation failed.

I get the following message.

"An error occurred while verifying firmware"

User uploaded file


I tried downloading a fresh copy & retry the installation but still the same error message pops up.

My hard disk is Samsung EVO 850 500GB SSD.


Thanks in advance.

MacBook Pro (13-inch Mid 2012), macOS Sierra (10.12.6), Mid 2012, 16 GB RAM, 500 GB SSD

Posted on Sep 26, 2017 5:16 AM

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Posted on Dec 30, 2017 11:47 AM

My hard disk is Samsung EVO 850 500GB SSD.


That's the reason.


You can see for yourself: "An error occurred while verifying firmware". Apple does not develop firmware for devices they do not incorporate in the products they sell, and they do not consider internal a storage user-replaceable option. In other words you're on your own. Samsung "EVO" SSDs are notorious for that problem and others. It will fail soon enough anyway.


Either replace it with a SSD known to work with macOS, or a conventional hard disk drive. If you want to continue using the Samsung SSD, then restore your Mac from a Time Machine backup and do not upgrade.

72 replies

Oct 23, 2017 3:51 AM in response to Santhosh Kumar Krishnan

I have the same laptop and the same ssd, and the same problem. I haven’t been able to use my laptop for two weeks now. I’ve been taking it in and out of apple trying to at least get a backup. At the moment I’m slowly copying over my files from the ‘User’ folder to an external drive, so I can completely reinstall the MacOS.

I don’t know if you got yours fixed? But I’m on the edge of getting an upgrade entirely. The problem might be to do with the new file system in High Sierra.

Nov 24, 2017 4:25 AM in response to batoon

And some additional info in logs:


Nov 24 10:35:37 MacBook-Pro Unknown[520]: 2017-11-24 10:35:37.442 usbcupdater[604:49786] Error reading plist: No files to support boardID: Mac-06F11F11946D27C5

Nov 24 10:35:37 MacBook-Pro Unknown[520]: 2017-11-24 10:35:37.511 FirmwareUpdateLauncher[601:49767] usbcupdater exited with status: 13

Nov 24 10:35:37 MacBook-Pro OSInstaller[549]: /usr/libexec/FirmwareUpdateLauncher finished with status: 1

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Installation Failed! High Sierra.

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