High Sierra install fails - "unable to unmount volume for repair"

Have a 2012 Mac Mini.

Running Sierra.

Third party SSD running Sierra for more than a year.

Sierra was installed over the previous version of OS.


When trying to install High Sierra, system takes me to a screen that says "unable to unmount volume for repair". Asks me to restart and back to normal login.


Checked the primary HDD via Disk Utility. Everything appears to be ok.


Searched the discussion forum and internet. No solution found.


Any ideas?


Thank you.

Posted on Sep 26, 2017 10:58 AM

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Posted on Oct 19, 2017 11:27 AM

Building upon previous answers, I have concluded that the problem is because the installer is glitched and can't convert the drive to APFS. This problem can easily be circumvented:


1 . Boot to internet recovery or a USB drive with the High Sierra Installer (standard Sierra recovery mode won't do).


2 . Go to Disk Utility and mount your Mac volume.


3 . Close Disk Utility and go to the command line terminal.


4 . Do diskutil umount force /Volumes/Macintosh HD/

Take note of your disk id. disk1 in my case.


5. Run diskutil apfs convert /dev/disk1s1

(replace disk1 with your disk id if needed)


6. Once this is done, reboot and High Sierra can be installed from either a USB drive or Internet Recovery mode (option+command+R)

126 replies

Nov 3, 2017 2:12 PM in response to dianeoforegon

When booted in recovery mode, I am able to force unmount the disk.


I don't wish to REFORMAT and lose everything. Even though I do have multiple backups (TimeMachine and Carbon Copy Cloner [aka CCC]), I don't want to have to go through everything (including licensed apps) to make sure everything is correctly restored and all the licensed app are working correctly after the install (assuming that actually works).


I've tried the unmount followed by running the APFS conversion command - that's where it also fails (see earlier posts).

Nov 4, 2017 6:00 PM in response to PunkStar Studios

> using disk utility, got disk error, tried again, then it worked


I get that frequently. I think you can safely ignore it. If you want you can likely find the full guide for the software (or even the source code "the real guide" and see what the error code is), however you'll likely find what you already know: it gives and error code the first time but not the second 🙂 Perhaps avoidable by doing steps in some order: but easy is as easy does.

Nov 5, 2017 3:53 PM in response to dianeoforegon

@dianeoforegon


I've heard that suggestion about also having a clone and plan on incorporating that into my backup strategy. However, I'm confused as how this will help me upgrade to macOS High Sierra. Won't restoring from a clone simply bring me back to my macOS Sierra installation? Also, does simply dragging the files from the Backups.backupdb folder restore all of the OS specific settings? I'm trying to upgrade from macOS Sierra Server to macOS High Sierra Server. There are some critical databases the need to be installed and I'm not sure just dragging them over will work. I'm upgrading my server based on an Apple Knowledge Article I read on the subject.


Joe

Dec 29, 2017 12:00 PM in response to andy260

Awesome after so many reboots and failed attempts at getting the system volume to unmount etc, it beggars belief that Apple haven't published this specifically or indeed included it as part of the update...its almost as bad as Microsoft!


I've been an IT systems engineer for over 25 years and it took me until 2011 to turn to Apple as my personal preference and something as simple as this, is likely to put off those less IT literate. Get on it Apple before your reputation suffers.


Thanks Andy

Jan 28, 2018 7:49 AM in response to andy260

Andy had the solution for me.


I have a Mac mini Server 2011 with an OWC Mercury EXTREME Pro 6G SSD


The High Sierra install balked until I ran those two commands in terminal. I'm not sure what they do or why, but the installer worked immediately after. Thank you Andy.


I have seen discussion from the OWC crowd of changing firmware on the drive, so I am stating that I did not do anything but run those two commands for the install to work. Good luck everybody.

Feb 1, 2018 10:23 PM in response to andy260

Can you possibly tell me how to do this as if you are talking to a 3rd grader? I have purchased my first mac computer and I tried to erase it (to return it to Best Buy) and then reinstall macOS and I am receiving this error after it tries to install for about 45 minutes. I ran it twice. When I click on repair macintosh HD I get the unable to unmount error as well. I dont understand the commands you mention. How do I get to a point where I can put in commands?

Feb 7, 2018 9:41 AM in response to MBarrowclift

All good upto step 5, executing the command at step 6 gives error : “no such file or directory”..



Ok, let me give you the issue background.. one fine morning when i started my macbook it showed me grey screen with apple logo and progress bar, it completed 100% but nothing happend.. then i tried resetting pram no luck.. then safe mode but could not open... tried reistall os x via recovery mode option still same status.. tried internetrecovery as well but no luck.. then moved the kext files as mentioned in the one of the forums: https://www.justinsilver.com/technology/os-x-el-capitan-10-11-1-hanging-on-boot- fixed/


After this also no luck, again tried reinstall os x via recovery option.. and then after completion i get “cannot install macOS Unable to unmount volume for repair”..

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High Sierra install fails - "unable to unmount volume for repair"

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