Yeah,John, I think you’re right. However-understanding the process is nice-what’s going on underneath the hood, so to speak-but I’m still stumped as to why it doesn’t want to “ take”. The HS installer says I need a firmware update- fine- do your voodoo-asks permission to install a helper app-says I have to be logged in as administrator- which I am-so-I type in the password and press “ok” and return- I see the spinning wheel for a bit-eventually it shuts down- I do the firmware upgrade button press- wait for the blinks and the long tone- release the button-the screen goes dark-I hear a little hard drive noise( the normal kind) and..... it boots up back to the desktop and the HS installer... no grey screen, no progress bar, nada. I know I’m beating a dead horse here- just thought someone else could shed some light on to why or why not it doesn’t work- some have said ‘ yup no problems’ and others have said ‘ nope, not happening’ or ‘ yes... but....I have problems...’
So for now I’m stuck in the middle group..not a huge problem... more of a ‘ hmmm... what’s up with that?? How come it doesn’t want to go??’
Guess I’ll have to wait for a fix
Thanks for your help
JB