iMessage Delay High Sierra

Receiving messages on my Mac are now extremely delayed since installing High Sierra. They will show up on my iPhone, but without a notification so I can't see or hear it. Then several minutes later it will pop up on the Mac. I didn't have this issue with Sierra, and would rather not downgrade. Anybody else with this issue or suggestions on how to fix this?

Mac mini, macOS High Sierra (10.13)

Posted on Sep 26, 2017 12:22 PM

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105 replies

Oct 9, 2017 2:28 PM in response to ryanfromsullivan

I have this issue as well and have done some research as well. I couldn't really find a solution other than downgrading to Sierra. I'm hoping that if this thread does become more popular, maybe Apple will see the problem and address it in a future High Sierra update as I think it is a software issue. I'm hoping it is a server issue because the problem for me is inconsistent as well. Sometimes the messages appear on my phone and computer at the same exact time. And sometimes like now, as I speak, I am receiving messages on my phone that just are not showing up on my computer at all even after several minutes. I hope your troubleshooting goes well and I will let you know if I find a fix.

Oct 17, 2017 1:25 PM in response to tburzio

Hi,


If that were the case you would get the first notification and that would not play the sound for New Message Received and then it might hang.


The app has sounds but they are played by Notifications when events happen.


The AppleScript to speak event does not work as the AppeScripts themselves have not been updated



User uploaded file

9:25 pm Tuesday; October 17, 2017


 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 11.x and an iPad (2)

Oct 18, 2017 5:36 AM in response to Berend de Vries

While I am experiencing the same issue as everyone else here, I want to add that messages on my iMac (Late 2015) running High Sierra Supplemental Update regularly take hours to download messages - not minutes.


For example, I shut down my iMac last night at bedtime; I turned it on several hours ago this morning and the Messages app still hasn't updated to include messages sent last night from my iPhone 7 Plus or iPad Pro (both running iOS 11.0.3).


For many weeks I adopted a new habit:

- restart the Messages app with no luck

- sign out of iCloud and sign back in with no luck

- restart my Mac with no luck


When I stop this idiotic and clearly useless behaviour and accept that Messages is broken, I'll acknowledge that I've reached a new milestone as a Mac user: This is the sort of user experience I have with Windows 10 and Android.


For 25+ years I didn't expect this on a Mac but since 2011 I've become accustomed to it. Being loyal and waiting for something better hasn't paid off!


With my age and lifestyle, I'll probably be dead before the gap grinds shut, but what if I'm not?! Will I spend my final years grappling with a switch to Windows and Android? Kill me now!

Oct 18, 2017 1:18 PM in response to tburzio

Hi,


That's what I thought you meant the first time.


However the Notifications Pop up appears before the sound is played.

Ergo the iMessages are not getting to the computer in the first place.





User uploaded file

9:18 pm Wednesday; October 18, 2017


 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 11.x and an iPad (2)

Oct 22, 2017 3:00 PM in response to jmecy

I will try that, jmecy. I noticed earlier that if you use any app that checks your location, like maps or the weather widget, then the "stuck" messages would come in all at once. I also noticed that on Sierra, I'd often get the location indicator and it was checking time zone settings. On High Sierra, I have never noticed that. Perhaps it's some bug with location services. I don't understand how it's connected to not receiving messages, but maybe we're getting somewhere with this. Haha.

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iMessage Delay High Sierra

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