Hi,
I have had an issue since installing iTunes 12.7 with the password screen flashing and causing iTunes to freeze. This has not happened with any prior versions. I am running Windows 10. I have tried multiple re-installations to no avail. I thought perhaps it was a conflict with a video driver, an antivirus program, etc. No luck. Any suggestions will be appreciated.
Thanks.
I had the same issue - iTunes would open up then ask for apple id. After inputting apple id the dialog box would stay on screen but the password would start to flash. I couldn't do anything within iTunes. Had to go into Task Manager and shut iTunes down (End Task). I tried opening it three times and ended up with same results.
My fix that worked for me:
Reboot Windows 10 Pro V. 1703 OS Build 15063.608
logged in as Admin
Went to google (Firefox V. 55.0.3 Used in my instance) and searched iTunes
Downloaded iTunes from https://www.apple.com/itunes/
Ran download of new iTunes
Choose "Repair" option
Repair finished
Opened new icon and iTunes opened without error.
The current version of iTunes I currently have is 12.7.0.166
Fully functional inside iTunes
Hope this helps
I had the same issue - iTunes would open up then ask for apple id. After inputting apple id the dialog box would stay on screen but the password would start to flash. I couldn't do anything within iTunes. Had to go into Task Manager and shut iTunes down (End Task). I tried opening it three times and ended up with same results.
My fix that worked for me:
Reboot Windows 10 Pro V. 1703 OS Build 15063.608
logged in as Admin
Went to google (Firefox V. 55.0.3 Used in my instance) and searched iTunes
Downloaded iTunes from https://www.apple.com/itunes/
Ran download of new iTunes
Choose "Repair" option
Repair finished
Opened new icon and iTunes opened without error.
The current version of iTunes I currently have is 12.7.0.166
Fully functional inside iTunes
Hope this helps
These steps done appropriately fixed mine:
Remove and reinstall iTunes and related software components for Windows 7 and later
Learn how to completely uninstall iTunes and its related software components from Windows 7, Windows 8, or Windows 10.
In some rare instances, you might need to remove iTunes and related software components before you reinstall iTunes. If you're directed to reinstall iTunes by AppleCare, an article, or an alert dialog, you can do so by following the steps below.
Media that you buy from the iTunes Store or songs that you import from CDs are saved in your My Music folder by default. They won't be deleted when you remove iTunes. Although it's highly unlikely that you'll lose any of your iTunes Library when following the steps below, it's always good practice to make regular backups of your iTunes library.
Learn what to do if you can't install or update iTunes for Windows.
Remove iTunes and its related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order:
On some systems, iTunes might install two versions of Apple Application Support. This is expected. If both are present, be sure to uninstall both versions.
Don't uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended effects. After you uninstall a component, you might be prompted to restart your computer. Wait to restart your computer until you're finished removing all of the components.
If you need help uninstalling these components, follow these steps:
If you see a "Windows installer package" alert message
Follow these steps to try to repair the software through the Windows Control Panel.
Make sure that iTunes and its related components are completely uninstalled
In most cases, removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases, files might be left behind. After you remove iTunes and its related components, follow the steps below to locate and remove any additional supporting files.
%programfiles%
Reinstall iTunes and related components
If you see an "iPodService.exe" alert message
Follow these steps if the message "Cannot delete iPodService.exe: It is being used by another person or program" appears when you try to delete the iPod folder.
Credit The Cat Returns below:
Oct 14, 2017 12:33 PM Re: Password Screen Flashing on iTunes 12.7in response to jpmaine
Disconnecting from the Internet is the ONLY solution to this massive bug. THANK YOU!
This is the ONLY thing that worked for me, and I followed the article exactly step by step.
My issue is now fixed!! Finally!!
Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support
nope didn't work....I disconnected from internet, now I can get to a functional itunes...another stellar DL from Apple and as usual its been over a month since it started and, no fix, no information nothing...
Ugh. I have the same issue. Neither fix worked for me--disconnecting from the internet or doing the "repair" download. It's completely non-functional and just locks up iTunes every time I open it. Apple, are you listening? HELP!
Same for me... what a pile of cr&p. Installed latest ITunes update and, bang, can't use the **** thing.
Looks like this thread running for over 1 month now... WHAT ARE YOU DOING ABOUT IT APPLE ?
For christs sake if you can't fix stuff promptly why not let people roll back your ****** software updates so that at least they've got a place to go back to until you get your act together
none of the suggested solutions worked for me. But connecting/disconnecting from the network while starting iTunes has eventually helped. Like someone above said "log in while disconnected" - you can't really do that.
After ending task I used a modified repair option by using the control panel uninstall/change program screen. Find iTunes and right click and select repair. This worked for me without having to disconnect from internet.
This worked for me: I disconnected from the internet--on my computer, I unplugged the ethernet cable; launched iTunes; signed out of my iTunes account; quit iTunes; reconnected to the internet (plugged the ethernet cable back in); launched iTunes; and signed back into my iTunes account.
I have the same problem after downloading the latest update. I'm running Windows 7 Pro 64-bit. Tried a complete uninstall and reinstall of iTunes, but it did not fix the problem. I then tried disconnecting from the internet, which kind of worked and allowed me to log into iTunes, but as soon as I reconnected to the internet, I had the same problem. Seems to be some how related to the internet connection. FYI, I am using a wireless connection. Haven't tried using a wired connection.
I just encountered this problem, and stumbled upon the simplest solution of all. In Windows Explorer, right click on itunes.exe, (Program Files/iTunes/iTunes.exe) then in the Compatibility tab, select "Run as Administrator". If you don't know how to navigate there, you can right click on the icon and select the same, but may have to do it every time.
Thanks Sk8Dream. That worked. Strangely it didn’t quite work the first time, but after I closed iTunes in Task Manager and then clicked on the short cut to reopen it, the password screen no longer flashed. Good job.
This was helpful, I simplified the procedure and this worked for me:
Open Control Panel, select Programs and Features, then iTunes, click Repair
Launch iTunes and enter your credentials.
It may pop up the login again and say that your session expired, if so, go to Account, select Sign out, quit iTunes.
Launch iTunes again and enter your credentials.
I'm running Win 7 Home Premium, SP1 and iTunes 12.7.2.60. I believe the issue occurred after my email address had to be changed.
Thank you Sk8Dreams, I tried every other solution noted here and yours is the only one that worked. NB It didn't work the first time, I had to use the Task Manager to stop iTunes, but it's worked perfectly every time since then, thanks
Password Screen Flashing on iTunes 12.7
