Password Screen Flashing on iTunes 12.7

Hi,


I have had an issue since installing iTunes 12.7 with the password screen flashing and causing iTunes to freeze. This has not happened with any prior versions. I am running Windows 10. I have tried multiple re-installations to no avail. I thought perhaps it was a conflict with a video driver, an antivirus program, etc. No luck. Any suggestions will be appreciated.


Thanks.

Posted on Sep 27, 2017 4:16 AM

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Posted on Sep 28, 2017 12:30 PM

I had the same issue - iTunes would open up then ask for apple id. After inputting apple id the dialog box would stay on screen but the password would start to flash. I couldn't do anything within iTunes. Had to go into Task Manager and shut iTunes down (End Task). I tried opening it three times and ended up with same results.


My fix that worked for me:

Reboot Windows 10 Pro V. 1703 OS Build 15063.608

logged in as Admin

Went to google (Firefox V. 55.0.3 Used in my instance) and searched iTunes

Downloaded iTunes from https://www.apple.com/itunes/

Ran download of new iTunes

Choose "Repair" option

Repair finished

Opened new icon and iTunes opened without error.

The current version of iTunes I currently have is 12.7.0.166

Fully functional inside iTunes

Hope this helps

54 replies

Jul 6, 2018 6:35 PM in response to ejs6263

I tried doing a repair on the app via Win10 apps/features menu and no luck. Best workaround, which isn't a great fix at all, is to click cancel/X on the dialogue box and not input my password. Can't make purchases but you can use iTunes for your personal library already on the machine and add/remove tracks as usual without using the Store downloads. If you're just using iTunes for a music manager this is your best way forward until they update.

Oct 29, 2017 2:56 AM in response to AlexGirl2119

Same for me... what a pile of cr&p. Installed latest ITunes update and, bang, can't use the **** thing.

Looks like this thread running for over 1 month now... WHAT ARE YOU DOING ABOUT IT APPLE ?

For christs sake if you can't fix stuff promptly why not let people roll back your ****** software updates so that at least they've got a place to go back to until you get your act together

Dec 26, 2017 11:19 AM in response to ejs6263

I have the same problem after downloading the latest update. I'm running Windows 7 Pro 64-bit. Tried a complete uninstall and reinstall of iTunes, but it did not fix the problem. I then tried disconnecting from the internet, which kind of worked and allowed me to log into iTunes, but as soon as I reconnected to the internet, I had the same problem. Seems to be some how related to the internet connection. FYI, I am using a wireless connection. Haven't tried using a wired connection.

Jan 22, 2018 5:50 PM in response to ejs6263

I am going through same, what makes it worse is that I had forgotten my AppleID and HAD to wait 14 days for recovery - that in itself was infuriating ... NOW, when I setup my phone and go to Itunes to connect, I have had the flashing password too - I have uninstalled properly, restarted and reinstalled - all to no avail ...I am beyond frustrated

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Password Screen Flashing on iTunes 12.7

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