Hi,
I have had an issue since installing iTunes 12.7 with the password screen flashing and causing iTunes to freeze. This has not happened with any prior versions. I am running Windows 10. I have tried multiple re-installations to no avail. I thought perhaps it was a conflict with a video driver, an antivirus program, etc. No luck. Any suggestions will be appreciated.
Thanks.
I had the same issue - iTunes would open up then ask for apple id. After inputting apple id the dialog box would stay on screen but the password would start to flash. I couldn't do anything within iTunes. Had to go into Task Manager and shut iTunes down (End Task). I tried opening it three times and ended up with same results.
My fix that worked for me:
Reboot Windows 10 Pro V. 1703 OS Build 15063.608
logged in as Admin
Went to google (Firefox V. 55.0.3 Used in my instance) and searched iTunes
Downloaded iTunes from https://www.apple.com/itunes/
Ran download of new iTunes
Choose "Repair" option
Repair finished
Opened new icon and iTunes opened without error.
The current version of iTunes I currently have is 12.7.0.166
Fully functional inside iTunes
Hope this helps
Hello,
I just wanted to add to this issue because none of the troubleshoot methods above work for me either.
Apple please release a bug fix.
Thank you.
You Rock! It worked 🙂
Worked! Thanks!!
The restart the computer, and using the repair fixed the problem for me also.....
Hey liv0123,
I actually tried following Apples instructions this time and I still encounter the original problem.
Thanks tho.
Aw no 😟
Contact Apple support to assist
1 800 MY APPLE
Take care ~
I disconnected the internet, start and signed in to iTunes, then reconnected the internet. This worked immediately. Thanks!
This worked a treat and relieved a lot of stress! Thanks
That doesn't fix anything. It just stops you from being connected online / authenticating. Once you reconnect, the prompt issue is still there...
Thank you for this fix. I had the same problem and your directions helped me repair the problem and use iTunes successfully.
Worked for me!! Thanks for your help!! It’s been painful as!!
Tried other solutions, except for the reinstall option. Your suggestion worked. Thank you for sharing!
Worked!! Thank you for this fix. Well done!
Thank you! That was a quick fix!
Like so many others, I tried the other solutions before I saw this post. This worked for me. Thank you.
Password Screen Flashing on iTunes 12.7
