Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I recently just installed the new macOS High Sierra on my MacBook Pro 13" mid 2012 model. Suddenly I realised the serial number is not showing anymore and just says "Unavailable". What should I do? Any help would be appreciated. Thank you!
MacBook Pro, macOS High Sierra (10.13)
I don't think so. I'm not the first owner of this mbp so I can't really say. I have no issues using appstore or itunes though. Also, in system report, it just says "Not Available" under serial number. Should I be worried?
I don't think so. I'm not the first owner of this mbp so I can't really say. I have no issues using appstore or itunes though. Also, in system report, it just says "Not Available" under serial number. Should I be worried?
No, nothing to worry about. The lack of the serial number won't matter for any operations. If you have questions for Apple Support you may need to provide it, but there are other places to find it:
Find the serial number of your Apple product - Apple Support
Only this shows up 😟
The serial number is used to derive keys for iMessage, BtmM and other iCloud services and you won't be able to sign in to these services if system profiler shows it as unavailable.
Was your processor replaced at any point? This generally will happen if a processor has been replaced and the tech forgot to run he re-serialization tool.
Form the terminal.app copy and paste,
ioreg -l | awk -F\" ' /IOPlatformSerialNumber/ { print $4 } '
does it match the SS# on the bottom case?:
It returned nothing.
You will have to take it to Apple or Apple service provider to have them flash the board.
Serial number shows "Unavailable" in About this Mac overview after High Sierra update
