High Sierra won't send iMessages

Since I have High Sierra installed, I cann't send iMessage. It shows "Not delivered", but incoming messages works properly. I did try to turn on and off iMessages, restart, activate two factor authentication, but it still doesn't work.

Mac mini, macOS High Sierra (10.13)

Posted on Sep 27, 2017 4:56 PM

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Posted on Nov 27, 2017 9:57 AM

Hi IBG,


In another thread (I referred to in this thread), the following worked for me:


1) Close the Messages App

2) Open Key Chain Access

3) Select your main keychain (usually the user name) at the top left side

4) Select "All Items" on the lower left side

5) Search for entries of "IDS"

6) Highlight and delete all entries that has IDS.

7) Search for entries of "FaceTime"

8) Highlight and delete all entries of FaceTime

9) Search for entries of "Messages"

10) Highlight and delete all entries of Messages

11) Reboot

Optional 12) Test it out. If it doesn't work, zap the PRAM a couple of times, then try again.


It was scary because it mentions something about not being able to open previously received chats, but I found the was not the case. I did it and it cleared up the problem for me. I had A LOT of old Message Encryption and Signing keys. Probably some old ones were incompatible or one of them was corrupted. Hope this helps.


r/Jim

50 replies

Oct 13, 2017 7:33 AM in response to Zedex70

I have same problem. After installing High Sierra, iMessage is not sending messages properly like everybody else in this thread. Did NVRM reset, Safe boot, log-in and out numerous times. Nothing works.


Worse still, FaceTime also showing some problem. Once I run Face Time, it's logged-in but call is not connected. To the recipient it shows "Connecting" but not connected. After another call, Face Time shows that it's logged out and ask me to log-in again. Once logged-in again, I can make Face Time calls. This means I need to try three times to have proper Face Time calls.


Anyone having same problem with me?


FYI, I'm using MBP 13" Early 2015 and running High Sierra.

Oct 18, 2017 10:50 AM in response to sos4help

I was in contact with Apple Support at the moment. I am speaking to 2nd level since 1st level did not a clue.


After collecting a lot of data on my computer the Danish supporter (after also talking to the Swedish support) promised me to contact in the following week. I have heard nothing at all.


I still have the issue. Same as sos4help.

Nov 14, 2017 7:54 AM in response to Alberti82

Exactly the same. Was in contact first with the Swedish support and then the Danish support. I also spend almost an hour I think. He promised to look further into this an contact me again. I even got hos personal apple email address, but since then no-one contacted me and he does not answer any of my email at all!!


I have tried almost everything thing. Still have the problem.

Nov 30, 2017 12:44 PM in response to JBrEck18

Hi,


Try this

Downloaded High Sierra yesterday. Today my Mac has stopped sending or receiving iMessages. Have tried resetting, signing in/signing out, rebooting, etc. What now?



User uploaded file

8:44 pm Thursday; November 30, 2017


​  iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 11.x and an iPad (2)

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High Sierra won't send iMessages

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