Can’t send text messages on Apple Watch 3 when iPhone is not near.

I can make calls but can’t send text messages.

Posted on Sep 27, 2017 7:56 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2017 1:00 PM

Good afternoon jermaine a,

Welcome to the Apple Support Communities!

If you are not able to send text messages from your Apple Watch Series 3, take a look at the troubleshooting steps outlined in the resource below:
Read and reply to messages with your Apple Watch

Get help if you can't send or receive messages

After each step, try to send or receive a message again:

  1. See if you can send and receive messages on your iPhone.
  2. Make sure that your Apple Watch can connect to your iPhone or Wi-Fi.
  3. If you have Apple Watch Series 3 (GPS + Cellular) and it's connected to a cellular network, you can check the signal strength in Control Center. To send and receive SMS or MMS, your paired iPhone must be powered on and connected to Wi-Fi or cellular, but it doesn't need to be nearby.
  4. Make sure that you signed in with your Apple ID on your iPhone and Apple Watch. On your iPhone, open the Apple Watch app, tap the My Watch tab, then tap General > Apple ID.
  5. If you see User uploaded file on your watch, turn off Do Not Disturb.
  6. Check the person's phone number or Apple ID to make sure that it's correct.
  7. Sign out of iMessage on your iPhone. If you're signed in with your Apple ID, tap it, then tap Sign Out.
  8. Turn iMessage off on your iPhone, then turn it back on again.
  9. Sign back in to iMessage on your iPhone.
  10. Restart your Apple Watch and iPhone.
  11. Unpair your Apple Watch, then pair it again.


Take care.

63 replies

Feb 8, 2018 4:57 PM in response to jermaine a

Look for the Apple Watch guide on iBooks, because it helps a lot with using the watch. I've had a problem with the watch not sending texts (SMS) when my iPhone battery is dead. I wanted to know if this was a user error issue, so I read about the topic in the guide. Basically, I learned that I need to switch by scrolling up from the watch face and see what connection I have. If I'm using wifi, the clam shape wave will be blue and the wifi network is listed at the top. Then I'm not using cellular. The message I sent using just wifi with phone off went out slower and it took longer to receive a response. If I turn off wifi, the cellular comes on and then messages are much faster. I assume that this change from wifi to cellular happens automatically when I leave wifi zone. SO, if you're having problems, read the guide and do some experiments to find out what happens based on what connection you are using.

Oct 14, 2017 9:27 PM in response to Teddy_B

Are you saying that if I leave my iPhone at home, and its out of batteries, or off, then my Apple Watch Series 3 isn't going to be able to send or receive messages? That's crazy. I bought the Apple Watch Series 3 so I wouldn't have to worry about whether my iPhone was with me or even powered up. This is a design fault. I assumed, as would most buyers, that if the Series 3 watch can make mobile calls, it can send mobile messages as well. Please tell me this is going to be fixed with a software update.

Jan 5, 2018 7:21 PM in response to jermaine a

Add me to the list of frustrated Apple Watch 3 owners. I assumed (apparently incorrectly) that I'd be able to text and call with my iPhone off. This is critical because my battery lasts about 2 hours and is often off. I can send and receive calls, but under no circumstances can I text. It's really frustrating because I can send and receive texts on my computer and iPad, so I do not understand why I can do so on my watch. It seems like it ought to more than my iPad, not less.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can’t send text messages on Apple Watch 3 when iPhone is not near.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.