Can no longer add m4r ringtone from computer to itunes library or iphone 8. Ringtone did not sync when I restored from old iphone. I would love to try any ideas!

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Can no longer add m4r ringtone from computer to itunes library or iphone 8. Ringtone did not sync when I restored from old iphone. I would love to try any ideas!

I recently upgraded from an iphone 6 to an iphone 8. 3 years ago I had no trouble adding my own recorded .m4r file into my itunes library and then syncing it on to my iphone 6. When I switched phones I backed up the old one to itunes and restored from there but the .m4r does not seem to have transferred. Then I tried to find it in itunes to sync, and there is no Tones folder in the 12.7.0.166 version of itunes.

I am currently updating to iOS 11.0.1 on my phone, but I suspect this will not solve my problem. Any ideas of how to transfer something that is not on my phone OR in itunes currently? I have the file in mp3, m4a, and m4r format on my pc. I believe I used to have it in aac format in itunes, but I can't seem to find that one either.

iPhone 8, iOS 11

Posted on Sep 27, 2017 8:57 PM

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Answer 1

Ambern225 Author

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Sep 27, 2017 9:08 PM in response to Ambern225

As clarification, I have also tried to drag and drop the .m4r file into the Tones folder of my iphone when it is connected to itunes. It shows a "link" on the cursor like it should work, and when I drop it itunes flashes like it's doing something, but the tone does not appear anywhere.

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Answer 2

Ambern225 Author

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Sep 27, 2017 9:11 PM in response to ckuan

Thank you! I tried to drag and drop into the Tones folder of my iphone within itunes. It shows a blue 'link' circle on my cursor and flashes when I drop, but does not ever show up as added. I had not tried syncing afterwards, so I just tried that as well and unfortunately it didn't work. Any other ideas or anything I may have missed? Thanks for your help!

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Answer 3

Ambern225 Author

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Sep 27, 2017 9:40 PM in response to Ambern225

For anyone else with this same problem, I finally figured it out. I started from my mp3 file (after clearing it out of my itunes library), opened it in itunes, converted it to AAC. Located that file in Windows. And here is the step I was missing: DELETED the file from the Itunes library on Itunes (though not sending the file off my hard drive to the recycling bin). Once the file was deleted out of itunes, I could rename the .m4a extension to .m4r. Then drag and drop it from the windows folder to the Itunes sidebar while hovering over the device (my iphone 8). After completing all those steps and then syncing, the file DID show up in my ringtones on my phone. YAY!!

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