iOS 11 accessibility zoom issue

Since iOS 11 update, when I use the triple finger tap zoom option, the zoom only works on the top half of my phone. I can move the zoom box up, down, left, and right but it hits an invisible barrier around the center of my phone and won’t go any lower. Also it hits the right edge of my phone like normal but on the left it keeps going off screen. It appears to be thinking my phone is in landscape mode when in reality it is in portrait mode. Any suggestions on a fix? Thanks.

Posted on Sep 29, 2017 4:30 AM

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Posted on Jan 17, 2018 7:51 AM

Try this workaround until the bug is fixed: resize your zoom window so that it is as wide as the screen. This allowed my zoom window to access all of my iphone's screen. The height of the zoom window did not seem to matter as a workaround.


This was the only solution that worked for me.

32 replies

Nov 22, 2017 6:57 AM in response to ghassett-bulldog

perhaps this issue will rise to apple’s attention more quickly if this response wasn’t marked as a solution.


i’m seeing this issue marked solved, but it certainly isn’t. i have to continually reboot my iphone after just a half hour or an hour of use.


i’m trying screen lock as it was mentioned in the comments. but even if it does work, it’s not an acceptable solution.


accessibility features need to allow you to use your phone as anyone else would. not force you to keep it in portrait mode or constantly rebooting.’

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iOS 11 accessibility zoom issue

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