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How do I turn the Digital Crown to unlock

My watch is telling me to turn the Digital Crown to unlock. I guess I hit lock during my workout and I can’t get it unlocked.

Posted on Sep 30, 2017 7:24 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2017 7:27 AM

Hi


After engaging Water Lock, keep rotating the Digital Crown (the round button on the side), causing the coloured circle to grow larger, until your Apple Watch unlocks.


Operation of the Digital Crown can be affected by substances like dust or lotion. If it has stopped operating as expected, then it may help to clean it by following the steps here:


Use the Digital Crown on your Apple Watch - Apple Support


If the issue persists, then your Apple Watch may require service. Contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to arranging for your Apple Watch to be inspected and, if recommended, serviced:


1 reply
Question marked as Top-ranking reply

Sep 30, 2017 7:27 AM in response to Rachaelharwood42311

Hi


After engaging Water Lock, keep rotating the Digital Crown (the round button on the side), causing the coloured circle to grow larger, until your Apple Watch unlocks.


Operation of the Digital Crown can be affected by substances like dust or lotion. If it has stopped operating as expected, then it may help to clean it by following the steps here:


Use the Digital Crown on your Apple Watch - Apple Support


If the issue persists, then your Apple Watch may require service. Contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to arranging for your Apple Watch to be inspected and, if recommended, serviced:


How do I turn the Digital Crown to unlock

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