Embedded links from Mail doesn't open on Chrome browser ( which is default)

When clicking on the links in the email message, the browser window opens but the url is not copied to the address bar and nothing opens

MacBook Pro (15-inch Early 2011), OS X Mavericks (10.9)

Posted on Sep 30, 2017 1:50 PM

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18 replies

Jan 15, 2018 7:44 AM in response to dialabrain

A software bug is an error, flaw, failure or fault in a computer program or system that causes it to produce an incorrect or unexpected result, or to behave in unintended ways.


When clicking a link in mail, a user expects it to open properly in their default browser. So when it does not do this, it is an incorrect result, thus a software bug. Everyone at my office has this problem too, and we all use the 'MacBook Pro (Retina, 15-inch, Mid 2015)'. Would like to see this resolved.

Nov 28, 2017 7:15 PM in response to eric_j_s@comcast.net

Testing in a new User will quickly tell you if the problem is system wide or if it's your User's folder that contains the problem. You can use the Guest User or create a new User for testing.


  • Some URLs are hardcoded to open in Safari.
  • Chome should be open before clicking on a link in an email. Otherwise, Chome will open in a new window without the link entered.

Sep 30, 2017 4:52 PM in response to sfishgang

sfishgang wrote:


When clicking on the links in the email message, the browser window opens but the url is not copied to the address bar and nothing opens

FWIW, if I click on a link in a Mail message, Chrome opens to that URL, as does Safari or Firefox, depending on which browser is selected. Tried it on two different Macs running High Sierra. There doesn't appear to be a bug. It's likely local to your machine.


Try creating a new user account and test.

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Embedded links from Mail doesn't open on Chrome browser ( which is default)

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