High Sierra Photos Editing Issue

Since upgrading to High Sierra a frequently used feature for me in the Photos app is the retouch tool. Since the upgrade it's been very, very slow. On a few photo it starts out quickly and then the touches which should be immediate are delayed or simply don't happen at all.


Hopefully, if anyone else is running into this, that the upcoming 10.13.1 will fix it.

iMac (27-inch, Late 2012), macOS High Sierra (10.13)

Posted on Sep 30, 2017 4:28 PM

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Posted on Feb 4, 2018 11:28 AM

My Photos is at present working as it should!!! Here is the pain I went through to get this working and the some pain I continue to have:


  1. I backed up my drive to an external drive using Superduper! - This makes a bootable copy of my system in case something went wrong( I also back up to Time Machine and Backblaze but I wanted to be safe)
  2. I did a clean install of 10.13.3 High Sierra - which included the following steps
    1. Created a bootable installation USB drive for 10.13.3 High Sierra
    2. Booted system to the above USB drive
    3. Erased my hard drive using disk utilities on bootable USB
    4. Installed High Seirra
    5. During install, 1 migrated all users, data and settings EXCEPT applications from backup I made in step 1. This means I will have to install all 3rd party apps manually.
  3. Once Step 2 completed in total(about 7 hours later) I tried using Photos and it worked great! Yay!
  4. The next thing I did was install back my missing apps one by one. After each app install I would restart and check Photos. The apps that installed and DID NOT affect Photos performance are as follows:
    1. Office 2016
    2. Pages
    3. Numbers
    4. Keynote
    5. Backblaze
  5. Dropbox however broke Photos. I installed Dropbox for Business, linked it back to my Dropbox folder, rebooted, logged back in and waited for a bit. Then I checked Photos and I was back to the lock up behavior described in my previous post 😟 Once I quit Dropbox and uninstalled it (threw it away out of the Applications folder) and restarted, Photos started working as it should.


I will keep checking Photos over the next week and post if it starts acting up again I still have to install Steam and Parallels and I will post if those break Photos.


Hope that helps - Will send Apple feedback as well.

166 replies

Oct 13, 2017 4:54 AM in response to Canadianpj

That's not even the worst which can happen to you with retouch. I just noticed that on a large export (200+ pictures, RAW to PNG) the retouch steps were all corrupted, leaving tiny patches of nonsense. Nice to notice after publishing. So better check your results twice until Apple fixes this. All in all Photos on High Sierra has become a performance nightmare and now this on top, argh 😠.

Oct 24, 2017 4:20 AM in response to Ian Adkins

I second all of that bad experience. Photos was always crash-prone in the past, not to talk about suddenly loosing the retouch cursor or zooming not working any longer.


But this is a new level beyond any quality assurance department's pride. Times two.


Yes, it's slower and the granular look I saw too, looks like it's updating in the background or something. Navigation (back and forth) in editing also breaks down the whole time. And the retouch artifacts are perhaps due to crashes and the pipeline steps somehow getting corrupted, because adding more retouch actions seems to get things back to track. Oh, and add the annoying effect of the right levels adjustment thingy somethings vanishing. Rant over 😢


I stopped using it for now until the worst is fixed. Given the history of Photos though I wouldn't count on too much relief.

Oct 26, 2017 2:34 AM in response to cosmo08

Out of curiosity: are you working with raw image formats?


I somehow have the impression that this is a "niche" Apple doesn't test too well regarding the MacOS Photos app. Usually I'm editing 24 megapixel RAW images and have always been encountering a decent amount of crashes and instabilities the last two years. Yet not on a such a high level, no pun intended.

Oct 27, 2017 1:17 AM in response to Lolo2002

The great workflow and the very easy, lnobrainer handling of RAW images are the major reasons my I appreciate Apple Photos so much. I always shoot in RAW because I trust(ed) that I don't need a JPEG fallback.

Nov 1, 2017 5:57 AM in response to Canadianpj

Sadly 10.13.1 fixes nothing. At least regarding retouch corruption on the exported artifacts for me. As a matter of fact it has gotten worse because there seems to be a memory leak and just exporting a bit over 200 pictures grew the memory to 32GB, making MacOS freak out and telling me that the application memory got exhausted. Great job. Back to Sierra ...

Nov 12, 2017 2:52 PM in response to boxelder

May I ask (again, see above) if you edit RAW photos? I have the feeling that this was either not tested well enough or the usually higher amount of processing shows some issues sooner than with JPEG.


I (painfully) downgraded to Sierra and things are stable there. To be honest: not. The amount of bugs Photos has in 10.2.6 is still embarrassing. Since back I counted sudden crashes, disabled (wait for it ...) retouch cursors and temporarily rotated pictures if one goes through newly added material too fast 😟.

Nov 29, 2017 2:35 PM in response to LarryHN

Exporting from RAW to PNG is not the same as exporting the originals. It includes running the whole image pipeline from RAW conversion to applying the retouching steps etc. Corrupting the original data would be the cherry on top, wouldn't it ? 😉

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High Sierra Photos Editing Issue

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