Since upgrading to High Sierra a frequently used feature for me in the Photos app is the retouch tool. Since the upgrade it's been very, very slow. On a few photo it starts out quickly and then the touches which should be immediate are delayed or simply don't happen at all.
Hopefully, if anyone else is running into this, that the upcoming 10.13.1 will fix it.
iMac (27-inch, Late 2012), macOS High Sierra (10.13)
My Photos is at present working as it should!!! Here is the pain I went through to get this working and the some pain I continue to have:
I will keep checking Photos over the next week and post if it starts acting up again I still have to install Steam and Parallels and I will post if those break Photos.
Hope that helps - Will send Apple feedback as well.
I have over 12,000 images in my Photos Library and until version 3.0, Photos has been noticeably faster than Aperture ever was. I have gone back and checked and the only images that cause slow editing and crashes are raw files from my Olympus OM-D EM-5. I just shot a fine quality jpeg with that camera at full resolution and no problems editing. I have opened jpeg files from many different cameras and iPhones going back years without any issues trying to edit them. Also, no problems with raw files from a Sony RX-100 as well as raw files from an older Olympus EP-1. In my case, it seems like the raw files from just one camera cause the problem. Earlier versions of Photos handled raw files from that camera without any problems. In fact, I've re-opened raw files from the EM-5 that were edited several years ago and they cause the same slow editing if I try to modify them now. Can the problems be narrowed down to raw files from specific camera models? Is anyone having problems editing jpegs?
If you try the clean install, make certain you have a hard drive set up with Time Machine. Do not rely on iCloud.
That is what the Apple tech told me.
Hopefully Apple is reading the frustration that users such as you and I are expressing.
After installing 10.13.4 I see no change. I got the spinning beachball for over a minute trying to edit a raw file from my Olympus OMD E-M5. It has been six months since this problem emerged with High Sierra. A few months ago, I spoke with a Photos specialist at Apple Support and she indicated she had the same problem on her own Mac and that they were working on a solution. Something is very wrong with Apple software quality control these days.
Yes, Thank you Robert.
I have the same issues : Retouch works for a few seconds, then goes crazy or incredibly slow, old photos transferred onto new Mac from old Mac make the app quit altogether when I try to retouch them and Crop has a life of its own....
It is highly unlikely that there will be a "firmware" update to address this problem and Apple rarely updates the firmware for anything but the latest machines. I see that iMovie was updated today. I suspect it will take an update to the Photos app to fix this. It will also take a change in attitude by Apple. This problem is widespread, more than six months old and hits at a core functionality. Several posts, including mine, have referred to experienced Apple techs who have the same problem on their own personal computers. What is wrong with this picture? In a well run organization, these folks would be able to pack up their computers, head right over to the group tasked with solving the problem and work together to fix it in short order. Apple does not routinely revise the Photos app and I fear there is a real chance they will not fix this until they release OS 10.14. Frustrating!
Apple does not routinely revise the Photos app and I fear there is a real chance they will not fix this until they release OS 10.14.
That is incorrect - Apple regularly updates Photos (there is an update with each OS update) and has addressed many issues in the last three updates to High Sierra
LN
I'm running 10.13.4 and when I select "get info" for Photos in applications, the version still comes up as 3.0, even after applying the combo update. I assumed that meant it was not updated since it was introduced. Says created on 18 August and modified 30 March. Modified, but no change to version number. I see Mail was modified on 30 March with version 11.3. My recollection is that Photos was 2.(something) before High Sierra and the database had to be recreated after installing High Sierra. When does Apple update the version numbers on their individual apps?
Thanks for the info about checking the build number. I knew that system libraries were used by other programs and that the ability to handle raw files is not unique to Photos. Through all this I've opened my problematic .orf files directly in Preview, but Preview can't edit the file without converting it to .tiff. Conversion to .tiff in Preview does not bog down my Mac, so that's about all I could conclude. If I drag a .orf image into Pages, it displays fine. Seems to convert it to .png though. I can also paste a .orf file into Notes and it displays fine and remains a .orf file. Photos is the only app that accesses its own editing tools like retouch or installed third party extensions. Typically, I don't start to have a problem with a raw file until I use the retouch tool or load up DxO OpticsPro. After that things get ugly. After a minute or two pass, I can navigate through dozens of images in Photos without any issues, but if I select edit, things bog down as the tools begin loading. Quitting Photos helps for a while, unless I try a complex tool again. I've gone through all this with tech support and they said they would pass it on.
ThleenyMay wrote:
Are you suggesting to use iphoto instead? I’m ready to strangle my iMac.
Not sure where that came from - iPhoto is not really an option since here is no path from Photos to iPhoto except starting over from scratch and iPhoto is a dead product with reducing capability over time that will just quit working someday with some OS upgrade
LN
Are you suggesting to use iphoto instead? I’m ready to strangle my iMac.
No. I have just been comparing the architecture of iPhoto and Photos. Photos is a basic service of the system, iPhoto has always been an add-on, purchased and installed separately, even if it came preinstalled on new Macs. One big advantage of Photos is, that it never can become incompatible with the system when you upgrade to newer system versions.
I'm referring to this: "Fir example, iPhoto 9.61 is huge with 1.7GB, while Photos has just a size of 56.4 MB, the size of a large image file." So I wondered if it was suggesting that iPhoto was better. Also because on Apple Chat the tech suggested I hang onto iPhoto because it was unknown how buggy Photo would be. Thank you.
Ok I think I understand. I was just curious. And I am not using iPhoto, I just kept it b/c of what the tech said. I see that Photo has more bells and whistles in edit ....except I am frustrated by the retouch and some of the other tools! This is very disappointing and not what I had come to expect from Apple products, which is 100% of my devices except for TV. I don’t know what to do and am in the middle of a huge photo project.
There is a bug in retouch for a few (very few) people and Apple says they are working on it so I hope it will be resolved soon - it has not affect me at all - you amy want to use some third party application as an extension or external editor until this is resolved in Photos (some report have been that it is improved in 10.13.4 and other say it is not
LN
It would surprise me if "very few" people have the problem.
Since lots and lots and of of people use photos and lots and lots and lots o people post issues here and very few of them are about this it is clear that there is a problem and it affects very few people - none of the experienced users you post often here have experienced it
In any case there are many alternatives including other ways of editing in Photos, and using other programs including LightRoom, iPhoto, Capture One, etc, etc, etc so yrou choices are to wait for Apple to resolve this and use other editing methods or switch to a different program - only you can make that choice
LN
Anyone tried 10.3.3 already and checked if it's gotten any better with this update, perhaps?
Me too coward to upgrade 😊.
High Sierra Photos Editing Issue
