High Sierra Photos Editing Issue

Since upgrading to High Sierra a frequently used feature for me in the Photos app is the retouch tool. Since the upgrade it's been very, very slow. On a few photo it starts out quickly and then the touches which should be immediate are delayed or simply don't happen at all.


Hopefully, if anyone else is running into this, that the upcoming 10.13.1 will fix it.

iMac (27-inch, Late 2012), macOS High Sierra (10.13)

Posted on Sep 30, 2017 4:28 PM

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Posted on Feb 4, 2018 11:28 AM

My Photos is at present working as it should!!! Here is the pain I went through to get this working and the some pain I continue to have:


  1. I backed up my drive to an external drive using Superduper! - This makes a bootable copy of my system in case something went wrong( I also back up to Time Machine and Backblaze but I wanted to be safe)
  2. I did a clean install of 10.13.3 High Sierra - which included the following steps
    1. Created a bootable installation USB drive for 10.13.3 High Sierra
    2. Booted system to the above USB drive
    3. Erased my hard drive using disk utilities on bootable USB
    4. Installed High Seirra
    5. During install, 1 migrated all users, data and settings EXCEPT applications from backup I made in step 1. This means I will have to install all 3rd party apps manually.
  3. Once Step 2 completed in total(about 7 hours later) I tried using Photos and it worked great! Yay!
  4. The next thing I did was install back my missing apps one by one. After each app install I would restart and check Photos. The apps that installed and DID NOT affect Photos performance are as follows:
    1. Office 2016
    2. Pages
    3. Numbers
    4. Keynote
    5. Backblaze
  5. Dropbox however broke Photos. I installed Dropbox for Business, linked it back to my Dropbox folder, rebooted, logged back in and waited for a bit. Then I checked Photos and I was back to the lock up behavior described in my previous post 😟 Once I quit Dropbox and uninstalled it (threw it away out of the Applications folder) and restarted, Photos started working as it should.


I will keep checking Photos over the next week and post if it starts acting up again I still have to install Steam and Parallels and I will post if those break Photos.


Hope that helps - Will send Apple feedback as well.

166 replies

Apr 21, 2018 7:24 AM in response to Canadianpj

I've been patiently waiting for Apple to fix this issue with Photos. Nothing yet. For me, editing raw in particular will send the computer into paralysis. As another issue, this morning I'm editing jpegs and the adjustment settings are jumping and when I close the photo they're gone. Have to go back into the photo and fiddle with it to get the adjustments to stick. None of these issues occurred before High Sierra. The program was fast and very user friendly.

Sep 30, 2017 5:00 PM in response to LarryHN

I only mentioned it in hopes it may be fixed... I'm not discussing it.


My iMac is always powered on and I had 10.13 installed as soon as it was available, there are no background processes running. When I ran the test Photos was the only thing running and I monitored the system via Activity Monitor. My question is more along the lines if anyone else is running into this or if it is indeed, somehow, just something with my computer.

Oct 10, 2017 8:43 AM in response to Canadianpj

Same issues of retouching very slowly, not working (try to retouch blemish, but nothing changes or it looks WORSE!) or not at all! As an old-school photographer (was born w/camera in hand, grew up shooting film, minored in photography 30 yrs ago) who prefers to do little to no editing (& Photos/iPhotos retouching was sufficient), the new retouching tool is unnacceptable! Going to have to learn to use the PhotoShop Elements 14 program I bought a yr ago to retouch portraits.

Oct 26, 2017 8:24 AM in response to Community User

I’ve just been working w/JPEG. I’ve only shot RAW + JPEG 2x (w/Canon 70D 1.5 yrs ago & last wk w/Canon 5DMIV), & both times, only the JPEGs display when I click on each photo to edit. I can see the icon in top right that shows there are RAW copies when all photos are displayed, but how to access RAW?


I bought PhotoShop Elements 14 last yr & tried to use it for the 1st time last night & couldn’t figure out how to load a RAW photo into it. (Transferred a PNG & worked on it, but gave up & used Photos to edit, which worked fine yesterday on JPEGs.)


I minored in photography almost 30 yrs ago (so I’m an old person w/tech), so usually get things right (or close) in camera so I don’t need to edit too much, so most of the time I’m OK using JPEG, esp bc I’m usually shooting our girls cheering/tumbling (superfast motion in very dim lighting) but would like to try RAW, esp to try to save the occasional photo when my camera settings are a little off (usually underexposed), & also bc I’m starting to shoot for clients.

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High Sierra Photos Editing Issue

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