The "Other Files" are the iOS system files. I guess the iOS has a bug that doesn't delete the previous versions files and it keeps "hoarding" it on the phone memory. What I would advise you to do is back up to iCloud and then erase all content and settings to factory settings. Then you set it as a "new iPhone" and after all done, you go to settings and check the space. The system files (Other Files) are likely to be reduced to somewhere around 5 Gb. Then you reset to factory settings again and restore your backup.
It worked for me. My "Other Files" was reduced in size from 15.2 Gb to 6.2 Gb..
My 64g phone is showing system is taking 42g of storage. WTH? This is not normal. Apple please tell me how to fix this otherwise I assume it is a conspiracy.
My 64g iPhone has 62 taken by system too...
My 128GB iPad Air 2 has ios 11.03 And the system is taking up 77.4GB
apple has bug and not fixing.. they are trying everyone to buy high storage and i see apple is cheating people..
Wow, please tell me you took that to the Apple Store. They would love to see this.
I just did a full back up and restore on an iPhone 6 128gb and the system is taking "61.45 gb" ***!!!
check the above; see if Whatsapp is in the list; check Whatsapp usage... follow the instructions and let me know.
this is not true in all case.. I have 3 iphones.. when we restore 1 phone is showing 1.5gb another phone 4gb another one 5.5gb.. apple ios is not consistent.. apple need to fix this issue.. also apple is adding system storage when picture and songs are added.. not sure why system storage is going up for these 2 mainly..
I called support today and she indicated that she would be submitting a ticket for this issue. My phone was showing System 56GB!!!! I was on the phone and on that screen for a while and the info changed while on the screen to read 7GB system and the rest was actually Photos. So since the update presumably my storage has been growing daily and it’s my Photos that’s growing when it should not be. I have removed at least 10GB of stuff off of it and it keeps growing! I am hoping they fix this soon because it seems to be affecting a lot of people.
I'm having the same issue. IOS System taking 17.1gb on my 32gb iPhone 7. Problem started when I upgraded to IOS11. Looks like a bug. I'd like to see an official answer from Apple on this. Not sure why it would take so long for a reply?!?!
So after the third time of resetting my iPhone 7s in less than 24 hours, I’ve managed to get the “other” storage down to only 7gb. Why does iOS 11 take up so much space, seemed earlier versions were smaller... I’d like an actual solution other than resetting the phone every time I run out of space. Apple’s about to lose another lifetime customer...
I tried the backup and restore thing and it only made it worse! I went from having “System” taking up 18gb to 31gb! I only have 32gb of storage so I can’t get any of my apps on or anything!! How do I fix this?!?!
my system is taking up 10 GB on a 16 GB iphone. its absolutely ridiculous! i toke my phone to the apple store and they said to download the update from my mac to my phone and so i went home and did that, it didn't work at all so i restarted my phone. it still didn't make the system storage go down so i really don't know what to do. i have 0 storage left on my phone and there is nothing else to delete! i have everything off my camera roll deleted. what can i do to make the system storage go way down? plz help!
I recently just upgrade to an iPhone X (which is 64gbs btw) from an iPhone 7. And backed up my iPhone 7 and restored it on my iPhone X and that’s how I got all my information transferred. After a while it kept on giving me messages saying my storage was full which I thought something was wrong because I had plenty of space left when I was still using my iPhone 7. I go to settings and manage my storage and find out I have some pretty big files in my Photos, so I transfer them all to my Mac. I transferred at least 20gbs of video and I went back to “Manage Storage” only to find out no space was freed and that the 20gbs only added up to the “System” storage, and now “System” is taking up 29.31gbs of my phone
Same here! I have reset the phone a dozen times and within 1 day the system storage is 30GB on a 32GB phone. No other apps or data is in the phone after the restore. You can't tell me it is a caching issue as the phone had been used for nothing in that time. Not even phone calls just to test this stupid storage problem. Apple needs to find a solution before they get hit with another class action.
iPhone System taking up storage space
