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iPhone 6 very slow with IOS 11 update

After receiving IOS 11.01.1 on my MGCT2LL/A1522 (iPhone 6), my phone is super slow. Apps hang, then close (like the Starbucks app), my purchased music would just stop in the middle of a song, then I had to close the app and re-open.

In general, everything is very slow to respond, and I have rebooted twice.


Any suggestions

Posted on Oct 1, 2017 5:02 PM

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Question marked as Top-ranking reply

Posted on Oct 3, 2017 9:22 PM

Many apps unresponsive. Phone also running extremely warm and battery draining very quickly. Turning off background app refresh makes no difference whatsoever. Hard reset has no effect. I have 78GB free.

733 replies

Feb 11, 2018 8:34 AM in response to visberry

Apple did not replace my battery, they asked me to reset my settings and wait for about 4 to 5 days to see how it goes. I reset my settings, but it’s still super slow. It’s not possible that before updating my IOS everything is great, and after that it becomes super slow and frustrating. I hate working with my iPhone and I won’t buy any Apple products.

Feb 11, 2018 3:24 PM in response to El Paso Steve

I was going to schedule an appointment with someone at the Genius bar, but was only given an option to call Apple direct. I did so and received immediate help from a Senior Tech. He helped me update to 11.2.5 and also installed a diagnostic app. I was extremely impressed with the helpfulness and his dedication to making sure my issue was resolved. The tech helped me better understand how my phone uses battery power and he called me back 2 days in a row to make sure I didn't have any new issues!

This experience totally convinced me to remain a faithful Apple fan.

Kudos to Ronald at Apple!

Apr 3, 2018 10:42 AM in response to agmillan86278

If your iPhone 6 battery is bad or not performing at a certain threshold of acceptable performance, this iOS 11.3 update does NOTHING to change the condition of your iPhone battery!

If you turn off the CPU throttling and your iPhone 6/6S/6S Plus starts having random shutdowns due to CPU and battery overload, you will STILL need to have your iPhone battery replaced!

Apr 3, 2018 11:22 AM in response to agmillan86278

Replacing the battery is the only way for your phone to regain full performance - and that at all battery load levels.

I just had this done this morning. Now my phone runs at the nominal CPU frequency (1400MhZ) just like when it was new.


There is no "big mess" to solve. All Apple did was to gradually reduce CPU speed as the battery degraded to protect it and extend its life (and prevent sudden phone shutdowns).

Apr 3, 2018 12:25 PM in response to agodfrin

Sorry, but that is not true.

Now without changing any battery, the iPhone now goes well for me, and for other users...

It was really a bad action by apple the IOS11, now they have repaired it with the 11.3; yes it was a mess, really a mess. Do not asume it is not say the truth.

Now if you want more duration for your iPhone, change the battery.

The story of the peaks of use... it an story for children.....

Apr 3, 2018 12:36 PM in response to agmillan86278

agmillan86278 wrote:


Sorry, but that is not true.

Yes, it's absolutely true. iOS 11 used dynamic throttling on older batteries. iOS 11.3 allows you to turn it off. That's all. If it's turned off, you won't see the performance hit but your battery may drain rapidly or shut off unexpectedly. The only way to resolve that is with a new battery.


If you think your phone got faster with iOS 11.3 and you haven't disabled the throttling, then, the difference is not in the phone or it's behavior but in your perception.

Apr 3, 2018 12:44 PM in response to IdrisSeabright

no, and no... my perception? seconds (2 to 5) to appear the keyboards when chatting, or the characters after begin to type? seconds for seeing a call after hearing the ringing? seconds to initiate the camera? 10 seconds waiting to appear the contacts when begin to write an email, ...

Really I do not understand the objective to discuss against the facts, but you are free...


Ah! the battery has similar duration, and no unexpected crash until the moment.


Do not count stories for children ... it was a botched, and now they have solved, Thanks to apple for the moths of delay in doing it, a lot of trust lost, but I want to recover it.

Apr 3, 2018 12:49 PM in response to IdrisSeabright


If you think your phone got faster with iOS 11.3 and you haven't disabled the throttling, then, the difference is not in the phone or it's behavior but in your perception.


When you install iOS 11.3 throttling is disabled automatically. You don't have to take any action to turn it off. Throttling will only be turned back on if your phone has an unexpected shutdown.


So, this is not perception or imagination. iPhones with old batteries that were being throttled under previous versions of iOS 11 get an immediate performance improvement when iOS 11.3 is installed, even without a battery replacement. Of course, if you experience unexpected shutdowns or other battery problems, throttling will be turned on. At that point you can live with it, you can turn it off and take your chances with shutdowns, or you can replace the battery.

iPhone 6 very slow with IOS 11 update

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