A windows Process is using high CPU on my MacBook Pro

Okay so I have contacted Windows Support 7 times regarding this issue and they have been saying contact Apple Support.


I have Windows 10 Pro Build 1607 and I have a system process called "ntoskrnl.exe" that's using around 50% of my CPU. This is usually because of an Old Windows Driver (according to Microsoft).


I have a MacBook Pro (Retina, 15-inch, Late 2013).


I get this error while trying to even upgrade to the latest version of Windows:


User uploaded file


and this is what Microsoft Live Chat Support told me:



User uploaded file


So can someone till me what to do?

MacBook Pro (Retina, 15-inch, Late 2013), OS X El Capitan (10.11)

Posted on Oct 2, 2017 5:05 AM

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A windows Process is using high CPU on my MacBook Pro

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