Level 1

55 points

Album cover won't show in Finder

Album covers of mp3/aac files won't show in Finder after upgraded to macOS 10.13.

All of my 3 Macs have the same issue.

I believe it's not a special case but a system bug....or it's not?

Anyone experiencing the same problem?

It's so obvious, I don't know how could this happen...

And, yet I don't know how to report the issue besides the old feedback site, which I've reported several bugs and no one cares...

MacBook Pro with Retina display, macOS High Sierra (10.13)

Posted on Oct 2, 2017 9:50 PM

Top-ranking reply

luizfernandomiller

Level 1

16 points

Posted on Oct 21, 2017 10:37 AM

Yes, I agree that the symptom is on Finder, but is at least a little bit strange you reinstall iTunes and everything it's working again.
I believe that some service installed with iTunes is essencial to quicklook works on Finder. And after restart the machine, this service is not starting anymore.

For me, after reinstall the iTunes (without restart de machine), everything it's working (track cover and track infos).

Best,

View in context

146 replies

Dec 6, 2017 1:43 PM in response to vazwaz

Just a guess here...is 64x64 the size you had set previously? If so, the old bugged art may still be cached and hopefully when it refreshes then it will work normally. I don’t know of any way to force a refresh. Waiting a few days should cause a refresh though from my experience.

ebatalha

Level 1

9 points

Dec 7, 2017 5:07 AM in response to Noctis

Everything's working fine here. Never lose any artwork from what was added before. I've just noticed that it was not working for new albums when I added the artwork with any of the available metadata editors, since High Sierra upgrade, now it is fixed. What happens if you guys add the artwork now?

Thanks Apple, I knew you would be fixing the issue.

Dec 7, 2017 6:07 AM in response to philoo84

I still say give it a few days and see if the cache clears. When we had the reinstall iTunes work-around earlier the same thing happened - some artwork still bugged, but eventually it would clear (until a reboot of course). It was always the artwork of the files I had looked at recently that would remain missing. Once they refreshed they would come back. Give it a few days (and don’t keep looking at those same folders over and over). I don’t know what triggers the cache to refresh, but once it does I’m guessing all will be fine.

Dec 9, 2017 5:40 AM in response to Noctis

This issue does NOT appear to have been completely fixed. I've just installed 10.13.2 and the artwork for most mp3 and m4a files appears in Finder, but it does NOT appear for ANY flac files. Maybe this is just another example of Apple not supporting flac.

Nov 2, 2017 6:29 AM in response to vicpop

System Preferences > General > Use dark menu bar and Dock

Litabel

Level 1

8 points

Nov 1, 2017 2:39 PM in response to philoo84

We all could give Apple feedback, again and again:

Feedback - macOS - Apple

Noctis Author

Level 1

55 points

Oct 6, 2017 11:03 PM in response to Noctis

I might found a solution or maybe a one time only solution...

I might made a mistake by saying it’s nothing to do with iTunes. I downloaded iTunes full dmg from website, installed it and the issue disappeared.

However it happens again after a reboot...

Currently It’s running a task cannot retry this.

Thought you guys might wanna have a try.

Oct 28, 2017 8:57 AM in response to philoo84

No! Apple has not solved the problem on the Finder, music files icons do not show on the finder.

I have installed MacOS 10.13.1 Beta 5 (17B46a) today. It's disappointing, after 5 beta, Apple has not solved the problem.

Oct 22, 2017 6:38 PM in response to Noctis

I too can confirm that a re-install of iTunes over the existing installation will "fix" the problem...at least until you re-boot the Mac.

Oct 31, 2017 10:53 AM in response to Noctis

10.13.1 is out now and the issue is not fixed. What happened to the Apple company I used to know...this is simply a joke.

Oct 31, 2017 11:18 AM in response to benjorito

pfff same here. I feel i'm back at finder 1998. It made me completely re-install back to older OS. Feels good! will #wait for Apple to fix.

agapecsc

Level 1

17 points

Oct 31, 2017 1:53 PM in response to soulbrother77

Thanks for the info.... Apple how much longer shall we wait for a fix

agapecsc

Level 1

17 points

Oct 31, 2017 1:55 PM in response to benjorito

I totally agree what’s the Apple Genius, this should a simple fix, because it has worked in ever other OS

Oct 31, 2017 2:29 PM in response to Noctis

Still not working for me even after latest OS and iTunes upgrades.

agapecsc

Level 1

17 points

Oct 31, 2017 2:42 PM in response to Noctis

I downloaded iTunes 12.7.1 and I rebooted, so far album covers are working

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Album cover won't show in Finder