Network Diagnostics app missing

The Network Diagnostics app is missing from High Sierra. I used it regularly to diagnose network probems, as it showed the status of:

  • Wi-Fi
  • Wi-FI Settings
  • Network Settings
  • ISP
  • Internet
  • Server


It was particularly useful to identify when you had an ISP connection but no Internet connection.


I tried restoring the old app from Sierra, but it did not work.


Does anyone know of another app that can be used to see the network status and diagnose problems with the network connection: i.e. is it my Mac, my router, or does the router not have an internet connection?

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Oct 3, 2017 8:31 AM

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Posted on Nov 13, 2017 8:21 AM

it's still in High Sierra, you just have to find it. if you hold down the option key and click on the Wifi icon in the status bar you will see the option to open wireless diagnostics. once open you can add it to your dock. User uploaded file

101 replies

Oct 3, 2017 8:41 AM in response to nbevan

Macintosh HD/System/Library/CoreServices/Applications/

Apologies, I was in my Sierra partition when I found this.

This does not appear to be a valid location on my High Sierra boot drive.


I'm diagnosing another issue with 10.13 (Which is why I booted back to 10.12) but I did see 10.12 has this functionality inside the >About this mac

Not sure if 10.13 has this option:

User uploaded file

Oct 23, 2017 12:03 AM in response to Eau Rouge

Many thanks for the very helpful instructions. I have recovered Network Diagnostics and Network Setup Assistant from my Time Machine backup, but for some reason although I have admin priviledges, /System/Library/CoreServices is write protected. Although Sharing & Permissions looks normal for document folders, for CoreServices it does not show my login name, and I only have read access:


User uploaded file

Nov 18, 2017 7:09 AM in response to danuke

After reading all these thoughtful and helpful suggestions for a work around, which I wouldn't dare try for fear of mucking something up, it just drives home the point that Apple seriously screwed up by deleting the Network Assistant from High Sierra. It was readily available, reliably worked to get the network up and running again, and needed frequently. What was Apple thinking?

Nov 21, 2017 5:34 PM in response to Keith Riggle

Thanks for this. I am not a programmer but I followed almost all your instructions and I have Network Diagnostics working again. As a novice, however, I don’t understand the meaning of “Change owner of all files to root and permissions to rwxr-xr-x.” Which files, precisely? What does it mean to change their ownership to “root”? Do these things need to be done from Terminal? The new files I placed in the system folder seem to have my personal account as owner, whereas the other files have “system” as owner. To be more precise, when I display information for the newly added files (such as Network Setup Assistant) under sharing and permissions I see on the first line my username with read & write privileges, on the second line staff with read privileges, and on the third line everyone with read only privileges. Do I need to change the name on the first line to “system”? If so, how?

Nov 22, 2017 9:51 AM in response to Keith Riggle

You're responses have been helpful, but........... I use MAC because I don't have to learn all the details behind how it works; it just works.


If I take my Macbook Pro to a Simply MAC store, do you think they can find Network Diagnostics and reinstall it for me? I honestly read everything you've shared and it's pretty much all Greek to me.


PS - I did send feedback to Apple about this, such a shame really.

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Network Diagnostics app missing

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