Network Diagnostics app missing

The Network Diagnostics app is missing from High Sierra. I used it regularly to diagnose network probems, as it showed the status of:

  • Wi-Fi
  • Wi-FI Settings
  • Network Settings
  • ISP
  • Internet
  • Server


It was particularly useful to identify when you had an ISP connection but no Internet connection.


I tried restoring the old app from Sierra, but it did not work.


Does anyone know of another app that can be used to see the network status and diagnose problems with the network connection: i.e. is it my Mac, my router, or does the router not have an internet connection?

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Oct 3, 2017 8:31 AM

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Posted on Nov 13, 2017 8:21 AM

it's still in High Sierra, you just have to find it. if you hold down the option key and click on the Wifi icon in the status bar you will see the option to open wireless diagnostics. once open you can add it to your dock. User uploaded file

101 replies

Nov 18, 2017 4:51 AM in response to Shawnnafromwa

Shawnnafromwa,

Please use the links previously provided to let Apple know that you are unhappy.


Unless you have a Startup/install copy of Sierra to install, you can't. When they released High Sierra, they pulled Sierra from your purchases listing at the App Store.


From what I have seen, you have to BACKUP your drive, erase it, and then startup and install your copy of Sierra.

If you can't back up, don't even think about it.


Here is a more detailed link (there are others):

https://www.imore.com/how-downgrade-macos

Dec 29, 2017 8:19 AM in response to MariaNinguem

MariaNinguem, just to clarify, Network Diagnostics and Network Setup Assistant are two separate apps, each with their own frameworks. You don't even need Network Setup Assistant if all you want is Network Diagnostics. The latter has only one framework, so that's why it works. Have you tried the setup assistant to see if it works with only the one framework? It might be that the 10.10 version required only one. They're adjacent to each other in the same folder, so if you don't see it, SetupAssistantFramework.framework may not have been used yet.


I do recommend that you change ownership of the files back to root, especially after you re-enable SIP. All files in the System folder should be owned by root:wheel (shows up as "system" & "wheel" in Finder).


You are correct that Apple could change something else to make diagnostics stop working. This is another reason to set the ownership of the files correctly: the next time there's an OS update or upgrade, those files will likely be removed if they have the wrong owner. Make sure you store them in a safe place in case you need to repeat the process of restoring them in the future.


Don't forget to express your outrage to Apple, since I doubt if they read all of these discussions: Feedback - macOS - Apple

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Network Diagnostics app missing

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