System freezes since High Sierra

PrebenBN, bottom line is the last sentence of your posting: "Whatever it is, Apple really should get their act together and fix this." I can't remember a time when I've been so discouraged, disheartened, and disappointed in a company--especially Apple!

Same for me! I did go into an Apple Genius bar, but the problem had disappeared a day or two earlier. The tech guy couldn't find anything wrong or explain why the issue happened. Fingers crossed that it stays resolved.

I'm ready for Apple to make good on my Apple Care and provide me a new MacBook Pro. I began with freezing problems the first week I had it, went to the Genius Bar and was told to stop using CNN as my homepage since that's the only time the freezing occurred--when I was on CNN's page. I also was concerned about the fan motor of my MacBook racing and sounding like the entire laptop was about to take off whenever I used Lightroom and was told it was supposed to do that. Now with the High Sierra upgrade and freezing issues whenever it goes into sleep mode, I have reached my limit. I don't know if it's the MacBook Pro, the upgrade to High Sierra, or what. All I know is that I'm a really unhappy Apple user, and I've been an Apple user since 1989.

Hi,

I have been following this and another post (called High Sierra Freeze) about this problem that I am also suffering (Macbook Air mid/2012).

This is me being a bit paranoid but I noticed that my system seemed to be working fine around the 16th and 17th January but when I switched on the machine on the 18th it had come back (I am not completely sure about the times but I would say it definitely worked well all day on the 16th and in the morning on the 17th). A few people commented on the 17th that the problem was sorted. It would be interesting to know if the problem did come back for them.

By the way, did anyone experience any freezes before updating to High Sierra? Mine started a bit earlier, around the time of the latest Sierra update (but didn't happen very often at that point).

After a visit to the Apple Store last week I have now switched back to Sierra (for the second time, the first time I reinstalled Sierra I upgraded to High Sierra immediately and my computer became almost unusable) but now the freezes happen all the time, exactly the same as with High Sierra.

Well I have not had the freezing issue of late. I haven't been running the screensaver or any virtual machines.

In place of the freezes I now have random user logouts. These are not to be confused with reboots. I just log back in again and everything I had spent is now closed.

I am moving back to Sierra. Maybe that will stop this issue.

Apple has to be aware of this.

I'm running a 27" iMac (Late 2012) with fully updated High Sierra. My system was rock stable for the first five years. Since the High Sierra update, I'm getting sporadic lockups where only the mouse is responsive and the only recourse is to reboot.

In my case, this is not related to screen savers or power saving mode. It happens when I'm actively using the machine. I could be in the middle of typing a paragraph and it freezes.

I did a clean install last week, hoping that would solve the problem, but it persists.

I keep hoping an update will solve this.

I was having the same problem on a Macbook Pro late-2011. Everything was perfectly fine, then I finally gave in to the constant "Update your software" messages, after asking to be reminded the next day for a couple weeks. High Sierra was installed.

Then it begin freezing at random times, sometimes I used the mac for a good 10 hours without an issue, other times it froze just a couple minutes after restarting.

Mouse would still move, sound would still play, but otherwise, the system was completely unresponsive.

I decided that I should try to fix this issue, people suggested clearing SMC and PRAM, both didn't have any effect. Then I heard some people saying that reinstalling the system could fix it, so I decided to give it a try.

The installation never got past 50%, it just froze on install. I left the Macbook there, thinking it could be just taking a long while, but after 24 hours without any improvement, I realized it had frozen again.

So now I'm left with a expensive brick, can't use my macbook, can't get into it cause the install process begun, but won't finish. I use my macbook for work, so I had to buy a new notebook just because High Sierra decided to break my otherwise perfectly fine system.

What do I do now?

I never use external drives. The only storage I ever mount is an external FreeNAS server connected via afp://

My lockups are relatively infrequent, perhaps once or twice per week, but contrasted against five years of never having the system freeze, it's a major concern. I run numerous virtual machines as guests under VMware Fusion. I'm just waiting for the time when one of those is going to be corrupted by the freeze.

Ok, I'm no expert, but the penny is maybe starting to drop a little now, I could be wrong, but I think the reason Apple is not doing anything about this problem, is because there is no problem as far as they are concerned, the problem comes when using such things as Parallels and other such software for running Windoze etc. Maybe its Apples way of slowing down or stopping the use of this kind of software to run a non native OS on their machines. Although why you'd want to run Windoze on anything is beyond me in the first place tbh

The problem for me has been solved by updating my external HDD's I use for for video editing and I don't use any software not designed by Apple for Apple. The net is closing and the sooner it does the better IMHO.

You are, of course welcome to your opinion, it doesn't make mine invalid, just not the same as yours. I just find it odd that Apple have made no attempt to address this issue, which makes me think its either A. A user error or B. Related to the aforementioned AFPS issue on older and external HDD's.

Well, as I posted not long ago, I had gone into an Apple Genius Bar and the tech guy assured me that there was nothing wrong with my MacBook Air. And of course it worked fine for awhile. BUT today it froze again. I have to shut down and reopen, (sometimes once, sometimes multiple times). As I don't live in a city with an Apple Genius Bar I have to wait til I travel to a bigger city again (4 hours drive ). This is getting ridiculous! I'm done with Apple.

I agree, it's ridiculous. Still wasn't able to fix my macbook.

We were going to replace all machines at work with Apple's Macbooks, good thing this happened before we did. Seeing how Apple values their clients, I vouched to abort that process and the directors approved, so we decided to stick with Dell, just replacing the older models.

I also just bought a Dell to replace my macbook, and I'm glad I did so, amazing machine for half the price, and the support is a lot better.

Apple never again.

I'm not running virus scanning software. And so odd that folks here were having the problem prior to 10.13.3, when I was fine and my issues started with the upgrade to 10.13.3. Another issue is my scanner has decided to stop working, and this happened around the same time my other issues started (all this past weekend). I'm not that worried about the scanner as it is old and I don't use it that often. So I guess I'm going to manually back up at the end of every day, go into sleep mode, attempt to wake up, force a reboot and start all over again?

No. My problem has not been resolved. I've twice used Apple Care to try to resolve the issue. The first time we did a complete reinstall of High Sierra. The second time the guy reset two things that have to do with battery. To be honest I can't remember what he said we were doing. All I know is that I have a little more than 90 days left on my Apple Care plan, and I have a MacBook Pro that doesn't do what it's supposed to do. I wish there was an Apple Store here in my hometown, but there's not. The nearest one is an hour and a half away. Bummer.

Wish this was the case for me... Had it freshly installed from a USB key and it teased me for about 30 minutes doing all sorts of memory and cpu intensive tasks, but then it crashed when browsing a very plain website. My only option left is to get it sent off for a $500 repair, ridiculous considering the total cost of the machine will be $1700 after that. Very frustrating for my first venture into the Mac laptop world for my personal machine.