High Sierra photo editing slow

Hi,

I noticed this problem too and spent 2 hours with Apple and indeed reported this with a case number, etc. . Would that they have a database of these issues somewhere either available to the public or to their techs so we don't futz for so long verifying these issues. Put a serious cramp in my project - thus I am telling my customers NOT to go to High Sierra, because of crappy buggy un-tested releases like this one (and the subsequent crappy followup rush jobs).

I just want to say that I didn't even know about High Sierra, but I was getting help from an Apple guy with a problem with my mail program, and he told me to upgrade to High Sierra. Turns out that after the most recent High Sierra upgrade, my mail problem is fixed. But now I have this Photos problem. So they just need to FIX this and announce another upgrade.

Just sent immediate crash report:

Still not fixed even after 10.13.2 update. Very disappointed as a long term Mac User. (I still have my 1984 Mac Plus and very loyal to Apple) Please fix this problem. It seems to happen in High Sierra most often when opening old slides that have been PREVIOUSLY scanned from Epson V500 and edited with many retouches whilst zoomed in to select fine detail when using macOS up to 10.12/Sierra NB ABSOLUTELY NO PROBLEM WHEN USING 10.12 FOR THESE RETOUCHES BUT WHEN OPENING IN EDIT MODE IN HIGH SIERRA THE APP CRASHES.

---

Process: Photos [1480]

Path: /Applications/Photos.app/Contents/MacOS/Photos

Identifier: com.apple.Photos

Version: 3.0 (3251.12.190)

Build Info: PhotoApp-3251012190000000~1

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Photos [1480]

User ID: 501

Date/Time: 2017-12-07 10:52:16.304 +1100

OS Version: Mac OS X 10.13.2 (17C88)

Report Version: 12

Anonymous UUID: D8CD347E-594F-4867-E45D-210C52C1CB05

Time Awake Since Boot: 3700 seconds

System Integrity Protection: enabled

Crashed Thread: 4 Dispatch queue: NUJobQueue.Low_Prepare.run

Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000700009db6ff8

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Bus error: 10

Termination Reason: Namespace SIGNAL, Code 0xa

Terminating Process: exc handler [0]

VM Regions Near... etc etc

I'm having the very same issues. Worst is that the Photos application crashes almost immediately. I can only keep it open for a few moments and then it crashes again. When it does manage to stay open longer than a few secondes, it takes too long to do simple edits. I almost wish I wouldn't have upgraded to High Sierra because of this. When you work with large numbers of photos, and it takes so long just to do a simple retouch it's frustrating.

I had High Sierra 10.13.1. After reading your note, I looked for the update, and did the update this evening. Guess what... It is STILL crashing after being open only a few seconds. This is really getting aggravating.

I totally agree. I did the 10.13.2 update tonight, and I still can't get Photos to work. It crashes almost immediately after opening. I have opened it at least 8 times in the past 20 minutes, and it crashes continually.

Me to me to me to. I love all MAC and have for years but this photo editing hang up go to sleep crash bam boom is hideous. I needed to update my companies website from scratch and wanted to be done by 2018 so I traded up from my 2014 Mac Pro to 2017 15" 1 TB retina, oh my I wanna go back to my old photo editors and trash the Mac. Hours to retouch 10 photos, only 500 more hours at this rate. PLEASE fix Timmy Apple Cookey, pretty please. I don't need an iPhone X without a home button I just need my Mac to do what a Mac is suppose to do. No more turtle speed please.

I have this problem. I upgraded from El Captain to High Sierra on a 1 year old Mac book air (although 2015 model), and the photo's app runs like a dog, and drains the battery within a couple of hours. It is barely usable, considerably worse than before and generally really irritating.

Why is Apple releasing such rubbish software and using its customers as beta testers?

It has turned my £1300 laptop into a piece of junk - thanks Apple, merry xmas to you to.

I have the same problem !

Mac Os 10.13.2, Macbook Pro Retina Late 2012

Everything was working perfectly fine but since the update of high Sierra and their new editing options everything is so slow. I use the same camera (RAW footage) and the same mac but editing became now impossible... I have to wait sometimes more than 2 minutes for the automatic correction on one picture, unusable... Has someone more news from apple ?

Hope it will soon be corrected

Hi, there is no solution, there is no outlook for 10.13.x to fix, yet. Important work with photo? Sorry mate, you must go back to 10.12.6..., it should be ultra easy with CCC or even TimeMachine. Or switch to Lightroom.

I'm not getting any returned calls from AppleCare Support. Somethings up...

My biggest fear is that nothings is being done about it and that some how its a fault at the users end.

So, as I've posted my work around (which I hope isn't permanent!) is:

* ALL photos are now in iCloud

* ALL photos (and Videos) display from iCloud identically in the Photos System Library on my Sierra source iMac (late 2009) AND my late 2014 High Sierra iMac where the Photos have been fully downloaded - 2 iMacs storing all originals

* I can do all my organisation of the Photos on the High Sierra iMac but avoid any editing

* I do most editing on the Sierra iMac

* both iMacs update of course via iCloud

* The output for most of my Photos is in iMovie and fortunately iMovie on the High Sierra iMac works perfectly EVEN accessing Photos from the High Sierra Photos System Library. I can even use the iMovie photos editing for most editing instead of using the Photos app BUT you can't retouch in imovie SO ALL RETOUCHING is done on my old Sierra iMac.

Its now 3 months... but those of you who have 2 good Macs and can get all your required System Library Photos into iCloud I'd do what I've outlined above if 10.13.3 does not fix our problem...

So I think (correct me if I am wrong) this is all related to the intel chip design problem for which High Sierra has been patched (and hence the massive slow down in performance).

Apple cannot fix this - all machines suddenly just got 30+% worse (for photo editing and for many other things).

My first laptop is still under 1 year warranty - so I can get a full refund on that I presume. I have a mac book pro which is 18 months old (past it's one year warranty) - can I get a full refund for that as well?

Please Apple can you tell me my options, now your product and degraded by at least 30% overnight.

Gee I hope it’s not hardware!

For me everything is running very fast and smoothly in High Sierra on my late 2014 27” iMac. I.e. iMovie is brilliant and all other apple apps are great and civ6 is excellent... BUT Photos is the big problem

With slow retouching and crashes... I outlined my workaround in another post using Sierra on one iMac/iCloud/High Sierra on another iMac.

Hi, there is no solution, there is no outlook for 10.13.x to fix, yet.

The good news is:

Apple support employee was able to acknowledge the behaviour of Foto on his own Mac.

Apple support created an official internal case for deeper inspection.

Keep the fingers crossed.

FYI - That is not an issue of the newly released issue about Intel chips.

This is a software issue with Photos, period.

I noticed the exact update when this started happening, since I work with Photos app on a daily basis:

it was when Apple announced more "advanced" edit features for the Photos some months ago and made it available in one of the High Sierra updates. Might have been at the same time they changed the file system as well, not sure about the latter.

My photo library is over 300 Gb, with many raw files and I never had such slowness, even when editing raw files back then.

After that update when Apple introduced more advanced edit commands, it IMMEDIATELY became sluggish and non responsive whenever I click the edit button.

This even happens if I create a totally new library with only 1 raw photo (doesn't have to be raw to notice the slowness, although it becomes more evident with RAW files due to the extra amount of information on it)

Editing a big library in the same laptop with raw files in other tools like Lightroom is no problem at all, good speed (MBPro 2015 with 16 Gb RAM).

So it is definitely a software problem in Photos app and there is no way Apple can be happy with it or not acknowledge it.