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Printing problems with High Sierra

Since updating to High Sierra, printing appears to be broken.


I have an iMac, and an Epson PX730WD. The iMac is wired ethernet connected to the LAN, the printer connects to the same network via wifi. All worked fine under Sierra.


Attempting to print to the printer under HS gives an unspecified Communication Error. Resetting the printing system gives an error when trying to add the printer, either as AirPrint or using the Epson driver. Connecting the printer via USB seems to work correctly.


I can ping the printer in Terminal, and the Epson status webpage works correctly, so the printer is connected to the net OK.


Thoughts??


Thanks

Geoff

iMac with Retina 5K display, macOS High Sierra (10.13)

Posted on Oct 4, 2017 10:28 AM

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Question marked as Best reply

Posted on Oct 19, 2017 1:30 AM

Seem to have accidentally found a work around for this. Epson support stated trying to reset the printer queue and install several times until it worked but it never did. Then this worked for me.


  1. Reset the printer queue
  2. Enable the CUPS interface
    enter "cupsctl WebInterface=yes" in a terminal window
  3. Access CUPS via a web browser on port 631http://localhost:631/
  4. Select the Administrator tab and Add Printer
  5. Go through the options, selecting the right printer driver etc
  6. Print!


It worked for me. Printer then appears in System Preferences and other communications work like Check Supply level.

65 replies

Printing problems with High Sierra

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