iPhone 6 keeps restarting after new iOS 11 update

I am currently abroad on the other side of the world and i've recently updated my iPhone 6 iOS to the newest 11 and after I charged my phone to 100% in this location, my phone keeps restarting. This is the second time this has happened. The first time after I charged it to 100%, I unplugged and the problem began. I plugged it back in and it said 1% while charging but when unplugged showed its true battery percentage. I was able to run it down to 10% where it went to Low Battery Mode and it all seemed to go back to normal.

A few days later (today) I charged it to 100% again thinking this time it will be ok, but after an all day tour (pictures and uploading included) it was still 100% at the end of the day which I found odd. I shut down my phone (mistake) the normal way by holding the power button, and after I turned it back on, it immediately said 1% and the restarting began. Even when I charge my phone now it says 1% and after unplugging still says 1% whereas before it showed its true percentage. I don't think I'm able to run it down to Low Battery Mode like last time. I'm at a loss and the nearest apple store is 2 hrs away. What are my options?

Posted on Oct 5, 2017 7:13 AM

73 replies

dybmowst

Level 1

9 points

Dec 3, 2017 2:18 PM in response to guslov

No offence intended but you need to read the whole thread, we are way passed the date bug thing.

Thanks for your input though.

Dec 3, 2017 3:34 PM in response to GT TAN

none, as of this time. my iphone is useless.

Dec 3, 2017 9:24 PM in response to Key2601

omg me too

Dec 5, 2017 7:42 PM in response to levinac

To levinac and those who have a restarting problem

Dec 6, 2017 11:49 PM in response to RomanForge

Happy to have helped Romanforge

AyoA

Level 1

10 points

Dec 7, 2017 1:32 AM in response to Jackie12121

Thanks. I was able to solve the problem at an Istore yesterday

Dec 11, 2017 10:49 AM in response to levinac

I have this problem as well. Ever since upgrading to 11.1.2. Every 2 minutes and 15 seconds or so, it reboots to the passcode screen. I am furious.

Jan 13, 2018 1:23 AM in response to dybmowst

No updates, no problems.

Oct 26, 2017 1:26 AM in response to askbarnabas

I have the same problem with the restarts, but it happens at all levels of battery charging. Doing hard restarts didn’t help. I did a factory reset, which helped stopped it from falling into a 5-20 minute restarting loop where the phone couldn’t boot. But now, after the factory restore, it just randomly restarts 3-6 times a day, but doesn’t circle he drain. This did NOT happen before the iOS 11 update and it is not tied with using any particular app.

Oct 26, 2017 7:48 AM in response to levinac

It’s funny you mentioned being abroad with this happening because i am as well and at first I wondered if it was the Thai SIM card doing something weird in my phone, but it seems people at home are experiencing it too. I don’t have the issue regusrdig battery charge status though. Like everyone else in this threa I updated to IOS 11.3 recently but the restarting just began occurring the past few days. It first happened while playing a game and I thought it was jus the game. However, I went to the beach and wanted to listen to music on my Bluetooth speaker and it restarted 3 different times in the middle of playing my iTunes. I am assuming it is yet another bug in the new OS but I also wonder with mine occurring during the use of an online game or while paired to a Bluetooth speaker that maybe it has to do with some kind of strain on the processor that the new OS is telling the phone to reboot when it’s working too hard. I am using an iPhone 6s Plus.

Dec 3, 2017 1:08 AM in response to Jackie12121

I don't have the date issue. This has been happening for weeks, more in line with the original posters question (the date thing was inserted by other users on the thread and while similar, is unrelated to the original post). A deeper discussion is here: Re: IOS 11 - iPhone 6 - bugs

Dec 4, 2017 1:44 PM in response to AyoA

Hi sounds like you need to goto settings display and brightness and change the lock screen to a time more suitable.

If this doesn’t work open the clock app and see if it’s greyed out? If it is then you need to temp change your date to dec 1st then download the current uptodate iOS 11.2

Dec 2, 2017 9:40 AM in response to 2t3m

Hi either change the date manually to dec1st or just update. It does do it it’s just very slow

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iPhone 6 keeps restarting after new iOS 11 update