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Question: pdf rendering as black rectangle

Pdf's are rendering as black rectangles in Preview.app. Notice the thumbnails in the screenshot. They also render thusly if I tap the spacebar in finder for a Quick Look. I have tested 20 or so pdf's. I have not tested all of the pdf's on this system, obviously (far too many). Opening the exact same file in, e.g., Firefox displays it properly.


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Mac mini, macOS High Sierra (10.13)

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Oct 5, 2017 9:00 AM in response to JimmyCMPIT In response to JimmyCMPIT

That particular pdf was a scan created by Image Capture, the macOS app. It appears to be the scans created with Image Capture that have this problem. Just viewed some downloaded pdf's that rendered properly.


[I edited this post].

Oct 5, 2017 9:00 AM

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Oct 5, 2017 8:59 AM in response to Nidan.2006 In response to Nidan.2006

Hmmm, that seems to indicate there's something in particular that Preview may not like about those PDFs; can you find one that renders improperly out on the web somewhere, or is it only ones generated by Image Capture?

Oct 5, 2017 8:59 AM

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Oct 5, 2017 11:09 AM in response to Luis Sequeira1 In response to Luis Sequeira1

Here ya go: https://www.dropbox.com/s/vy758gcifk276a5/periodic%20table.pdf


It's a scan of a page with a sketch of the periodic table. Renders as a nice, solid black rectangle in Preview. I am considering downgrading the OS. High Sierra has too many problems for me at the moment. I should have waited to upgrade.

Oct 5, 2017 11:09 AM

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Oct 5, 2017 12:35 PM in response to Nidan.2006 In response to Nidan.2006

I was unable to reproduce this problem with Sierra or High Sierra.


I suggest you contact the developer of the software making the PDF and see if they can provide an answer because the problem is not caused by Preview,

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Oct 5, 2017 12:35 PM

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Oct 5, 2017 2:34 PM in response to JimmyCMPIT In response to JimmyCMPIT

I did the scans with Image Capture on the same system (a mac mini). The problem is specific to this system. I can access the disk over my home network with macOS file sharing then view the same files using Finder Quick Look and Preview on a macbook pro running High Sierra and they render fine. Oh well.

Oct 5, 2017 2:34 PM

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Oct 6, 2017 2:58 AM in response to Nidan.2006 In response to Nidan.2006

I also have no problem opening the pdf you posted.

Makes me think there might be a software conflict with something you may have installed on your mac.


I suggest you run the diagnostic tool Etrecheck and post its report here.

Oct 6, 2017 2:58 AM

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Question: pdf rendering as black rectangle