ios11 battery drain 50%, 2 hours

Hi all


So yes after I upgraded iphone 6s (new apple replaced battery), I discovered it running hot in my pocket, and from 100% 45% in about 2 hours.


The previous activity involved bluetooth connection to car radio, and that was literally it.


I fit happens again I will think about posting a bug, but wife has upgraded and also complained battery is draining.


We wish we stuck with ios 10 - it was really great battery life!

Posted on Oct 5, 2017 10:52 AM

Reply
8 replies

Dec 18, 2017 10:35 PM in response to captain.awes0me

Same problem here with my iPhone 6 (it is hardly 1 year 10 months old). After spending lot of time and effort with Apple Support - they finally suggested that I need to replace the battery. Thereafter, I went to the Apple service centre who diagnosed my phone and confirmed that the battery is still in good condition and therefore replacing the battery is not going to solve the problem. The problem is bugged ios11.


Apple has screwed up and is now refusing to take responsibility. Right now I am on 11.2.1 - the battery issue has still not been fixed by Apple.


So now I have lost faith in Apple. I have no other option but to trash this device and buy a new one. I am never going to buy Apple device ever again. And I would never recommend Apple to anyone.

Dec 14, 2017 6:51 PM in response to Matt Hardy

Ironically, I'm having the same problem, but nobody from apple support has mentioned the iOS being a concern. After three calls with diagnostic checks, a hard reset, and screen shots to show that battery life was draining by 50% in an hour, I was advised to have the battery replaced. With the phone out of warranty, I was given a 9 day window to do this, and had the option of sending my phone in and not having it for approx. 7 days, or driving to our closest G bar; 1.5 hours away. I opted for the drive, which frankly was a waste of time. They wanted to complete the exact same hard reset, and stated that because the battery was showing at 80ish% working through the diagnostic, that I could have it replaced, but with paying for it. Caught me off guard... absolutely... because it wasn't mentioned on the call with support. Furthermore I don't know why I had to have it done within 9 days, if I was going to be asked to pay for it. After much discussion with the store member, and reviewing options with the small chip at the top of the glass, I ended up leaving with my phone in it's same condition, but at 30% less battery life in the 30 mins I was there. By the time I made it to the truck, I had received the standard message one receives when the battery life drains to 20%. I'm having to walk around with a charging cord at all times, because it just won't stay charged. I'm just perplexed by the entire experience.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ios11 battery drain 50%, 2 hours

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.