Apple Event: May 7th at 7 am PT
Now when I go to add a new contact in the "contact" app on my Mac (High Sierra os), while I am typing in the information it will all of a sudden refresh with the contact information that is next in line. Very odd. I use gmail to store my contacts (via the Apple Contacts App). Has anyone else seen this issue? Any resolution? Or a software bug?
MacBook Pro (15-inch Early 2011), macOS Sierra (10.12)
Reinstalled macOS from the recovery screen. Same issue with the contacts. Since the issue wasn't there with Sierra and is only there now with High Sierra, I have to think it is something in High Sierra, but I am surprised a ton of folks aren't complaining about it.
Any other ideas? Apple was terrible on the case and I never got a call back. I guess I can try them again.
Me too - this is what annoys me about having to upgrade. Every time I do, I get nagged about "signing in from a new device" amongst many other irritations. Now I can't add contacts into my address book.
Well they did collect a lot of data from my Mac. They had me completely eliminate my contacts (throwing out files from the Library files) and rebuild them. The same issue happens. So supposedly their "engineering group" is working the issue.
As a side note, have you also noticed since High Sierra that if you do delete in contacts (if your contacts are in Gmail) that there is a long wait? (Spinning ball?)
I also found a work around:
Do an "add contact" then wait for it to go the bottom of your contacts as a "no name" contact, and then open and edit that entry.
I am having the exact same problem. Contacted Apple Technical Support ... totally worthless call. They said they will get with engineering and get back to me. For me, the issues is the same whether I am using iCloud contacts or Google contacts.
I'd say it's a software bug. I never had issues with this until High Sierra as well. I can add a contact in Gmail on the web, or on my iPhone, and it syncs just fine to my Mac. However, like you, I cannot add a new contact on my Mac. High Sierra is definitely buggy. Should still be beta software!
😠
Updated last night to 10.13.1 (17B48), and the problem is still there.
Maybe it's my imagination, but back in the days before Steve Jobs passed away, Apple software was not so buggy.
Maybe it was because he was such a perfectionist. Apparently he would go rather nuts if things were not absolutely perfect. Anyway, it would be nice if they could fix this bug. Getting to be annoying.
😟
Same issue with me. It's already been the second month since the problem was announced. No sign of anybody's care. Clear bug in sync algorithm with Google service which showed up right after High Sierra UPD. It seems like the app tries to solve the conflict between local and cloud data during the entering a new contact and terminates the session because of code error. I suspect the renewed security policy where the process probably can't get enough rights to overwrite a cloud data and resets.
Apple, please don't ignore it! Bad coding is a sign of limited time, bad responce is a sign of no future.
I have the same problem.
Used to have it on my 13" Retina MBP running High Sierra. Last month I bought a 12" MacBook, set it up as a clean, new Mac (no import or anything of the sort), and the issue reappeared as soon as I upgraded it to High Sierra.
I too am using Google as my contacts provider. Installing the latest updates didn't work either.
Quite frankly this kind of bug is really surprising coming from Apple...
I am having a problem that is a bit different. I create a new contact and start typing in the data and all of a sudden it shuts down and the whole contact disappears. Sometimes it is added and shows up a few minutes later listed in my contacts and other times it's just gone. Does anyone have any suggestions or are having the same problem?
Same issue here, on High Sierra 10.13.1 and 15" 2017 MacBook Pro. I have to add new contacts on the phone because on the laptop it completely disappears while adding info. Tried saving it after adding the first bit of info, but even that's not foolproof.
Apple feuds with Google the way they do with Microsoft. There have long been silly and annoying incompatbilities like this one. Apple will say the problem does not exist, or that it is the other company’s fault. Eventually, they fix the bug, quietly.
In fairness, the way G Suite (and regular Google) handles contacts is really lame, or I would just bypass Apple Contacts altogether.
Michelle, somewhere in this growing thread is the current workaround: enter your new contact on your phone or other device, or directly into the Google Contacts web interface. After a sync, you will see it on your Mac.
Donno, it's working on mine - actually way too good that it's ever.
Apple has always very much been a LOSER in the Contacts app - they have been behind the curve ball a LONG TIME in actually having a decent Contacts Manager as it should be.
Then but Teeny boppers don't care about elegance of simple common programs that actually JUST WORK and do so very very well.
This last few updates broke a lot of things and I have been able to get a secret root through terminal and ALSO delete user data as a user with a command I should not be able to get privilege to...a bull turned around in the China Shop my Dear!
Just as an update: This has been with the Apple “engineers” for over a month now with no answer. The “Senior Advisor” handling it has been non existent for over two weeks. So in typical Apple fashion, if this is a bug you will never know until it is “Fixed” in some future update. In the meantime there are still some basic work arounds:
-Add the contact in google directly via a browser
-Add the contact in your phone or iPad
-Add the contact in Outlook or some other third party client
Yep, happening here also. Ridiculous. Prospective buyers be WARNED, macOS has a lot of cool features, but also being the owner of a Windows machine I can tell you the trade-off is not worth it. My Windows machine has virtually NO BUGS whilst my mac is RIDDLED WITH ALL SORTS OF PROBLEMS. In 2017 Windows is the superior beast, have no doubt about it.
I kindly suggest / request we keep on topic, reporting details about this particular issue.
It is not helpful for people working on reporting / solving this issue if participants make general sweeping remarks about which hardware brand / OS might be better.
Problems adding a new contact since upgrading to high Sierra?
