Problems adding a new contact since upgrading to high Sierra?

I have this same issue after upgrading to High Sierra. I tried about 10 times and immediately a contact from my list would immediately show up instead of the one I was trying to add. I had about 10 "No Names" at the bottom of my Contact List because of this. I opened one of the "No Names"> clicked on + > entered the email address FIrst > then went up to Company or where you put in your contact name > done. It works. I don't know why but I have tried it on fake contacts and two new contacts. There seems to be a glitch with Contacts and possibly syncing with gmail which is what I use ??

Using your advice, I saw that my Macbook Air does not have a box for 'Default Account'. I went into 'Accounts', and switched off access to Google. All my contact cards disappeared. I added my new contact successfully, switched on access to Google, and there were all my old contacts - plus the new one. I hope this will work for other users.

The problem is related to the picture of your contact. If you do not include a picture, everything works fine. Obvious problem with Apple Photos and/or Contacts in High Sierra

The following solved this problem for me

Open contacts.

Go to contacts preferences

Click (or select) General

Go to the end to Default Account and select iCloud

Thank you for getting back to us with that information, amg1957. Since the issue repeats after restarting your Mac, happens while in safe mode, and also happens in a new user account, we'd like for you to reinstall the macOS software.

Use Time Machine to back up or restore your Mac -- Please be sure your personal information is safe by backing up your MacBook Pro.

About macOS Recovery If the issue is also happening in the test user account, reinstalling macOS High Sierrawill put a fresh copy of the operating system on your Mac. Test the issue once again.

Thank you again, and enjoy your day!

This kludgy workaround works: Just create a new contact on your iPad or iPhone, or directly into the sucky Google Contacts browser interface. After a sync, your new contact will show up on your machine running OS 11. I have not tried it with Outlook, because I don't use it.

Apple will blame Google, and Google will blame Apple. Both will pretend the problem is nonexistent, until they quietly release a patch some day.

Adding my story to yours, same setup and routine and symptom. I cannot enter new contact from High Sierra, but adding it on my phone and having Google sync it, it will appear in Contacts app on my Macbook Air. Updated to High Sierra two days ago, and never had this problem with Sierra and earlier versions!

Michelle, somewhere in this growing thread is the current workaround: enter your new contact on your phone or other device, or directly into the Google Contacts web interface. After a sync, you will see it on your Mac.

I have the same issue. I now just go to gmail contacts on my desktop and add new contacts. They sync with the mac ios just fine. Whenever tech support tells me to reinstall my entire operating system without any logical explanation of the issue, completely disregarding my valuable time, I go in the opposite direction. How many times have you been told to wipe your Mac, iPad or iPhone with no affect? I never do it anymore, it is the first sign of a low level tech that is throwing it at the wall hoping it sticks. This is a clear bug and Apple needs to address it. Along the way, they could recognize that folks will continue to use gmail and work with a practical seamless interface for all google products. This is a classic example....because their product has bugs, I am now using gmail contacts rather than the native mac contacts. So by denying the problem (or failing to acknowledge it) they have driven an all apple user to abandon a native app for the competition that actually works. This is called a self fulfilling prophecy of failure. I have started using Inbox on my iPhone as well, more than the native email app, as it is actually searchable for archived gmail emails, is faster and more practical. The only issues with Google apps on the iPhone is Googles unwillingness to access scaleable fonts. Not an issue for the 20something developer, but for middle-aged reading glasses folks a huge issue. Laugh now...you'll be there one day. Good luck to all.

There was an earlier response with a workaround: create a new contact (without filling in anything), then save it. Then go to the bottom of your list of all contacts, you will see a "no name" contact. Edit that and save it, and you'll have your new contact. It's ridiculous that this isn't fixed yet. It's an obvious and major bug, and it's been unresolved for 2 months. Just not up to Apple standards.

Note, some suggests here in this thread to disconnect wifi/internet and then create or edit contacts like youve always done before and then save. Then reconnect to wifi/internet again. Well that really works, so thank you guys!!! =)

But its a shame youve got to go offline first to get this issue to work. We need to be online, and we also need both gmail and icloud contacts working for different reasons.. well for now, problem not solved but "working" temporary.

Ever since trying one of the above tricks (I believe it was moving all contacts / addresses from the Google to the Mac and making that the default location) I can always add / change addresses without any issue whatsoever.

So to me it seems a non-issue. If one has the Mac, make sure to have the Mac the main place for your address book and be independent from the Google.

Previously I was not aware that the Google was my main contacts location. Should have never done that.

You write "the several workarounds posted on this thread (add a contact from another platform, disconnect from the Internet, buy a paper address book to carry with you, etc.) are all less than satisfactory (...)"

But have you tried them, also the "etc"? I moved my contact list from the Google to the Apple and have had no issues since.

I suspect that others who straightened out their approach have simply moved on and are no longer participating here and in effect it seems like the problem persists because those who sorted it out are out of sight.

To me it seems like some remaining won't try to clean up the way they organise their contact list and instead moan and grumble, hoping that someone at Apple will hear the sound and do their work (or Google's work) for them.

It is clearly a High Sierra BUG. I saw 321 people with the same issue in this thread.

The workaround is to add new contacts in Google Contact page (Gmail)

All that said, let´s help Apple to find the clue.

Ask OS engineers to disable Google account syncing whenever App Contacts is in EDIT mode.

That should solve the problem.

As simple as it sounds.

Pedro Braconnot

Thanks, Jeffersons! The Google account is the issue for me. I turned it off and the issue went away.