Problems adding a new contact since upgrading to high Sierra?

Now when I go to add a new contact in the "contact" app on my Mac (High Sierra os), while I am typing in the information it will all of a sudden refresh with the contact information that is next in line. Very odd. I use gmail to store my contacts (via the Apple Contacts App). Has anyone else seen this issue? Any resolution? Or a software bug?

MacBook Pro (15-inch Early 2011), macOS Sierra (10.12)

Posted on Oct 6, 2017 11:23 AM

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Posted on Mar 19, 2018 6:07 AM

I spoke with a senior advisor at Apple about this bug yesterday who told me that it's a known issue and they are working on a fix to be rolled out in a future update but who knows when that will be so here are a couple workarounds I came up with in the meantime:


Workaround #1 (use the Google web interface when adding new Contacts)


Workaround #2 (using the Contacts App):

  1. Start a new Contact but don’t enter anything besides the first name and then wait a few seconds until the undesirable buggy behavior happens (the card goes blank and a new “no name” card appears at the bottom of your list of Contacts).
  2. Locate the new “no name” contact and enter the info you started entering in step 1. Fill out the card entirely and it should stick and sync.

Hope this helps someone else for now…

206 replies

Jan 10, 2018 5:54 PM in response to amg1957

I am having the exact same problem. I struggled with it and it took a lot of searches to find this thread. Apple, get your act together. Computers are running slower than ever and you are making basic things a pain. This isn't good. I already was thinking to move back to windows due to speed & integrations. Now even more.

Feb 2, 2018 7:09 AM in response to smartblondegirl

Yesterday I took the next step, perhaps it will serve you too.

I have a Gmail-account and I always had it in the Mail-app as one of my 4 mail-accounts. When I checked my mailfolder-list, I saw the mailfolder "Important".. It turned out to be one of the Gmail mailfolders. Huh? Google is deciding for me what is important?? I dragged the content of the Gmail inbox-folder to one of my other Inboxes of my other mailaccounts in the Mail-app. Then I logged into Gmail on the web, opened Settings en Redirect / POP-Imap. There I redirected Gmail to one of my other mail-accounts.

After I did that I went on my Mac to System Preferences > InternetAccounts > Gmail > unchecked mail. That was the last one. I checked if re-directing worked, it did!

Then I deleted the complete Gmail-account on my Mac in System preferences > Internet-accounts. Result: in the Mail-app the list of mail-folders was shorter and the "Important" folder from Google was gone.

Now I am able again to decide for myself what is important to me!😉

Feb 8, 2018 12:58 PM in response to amg1957

Me too since upgrade, so we and all the others in the thread are not alone.. but that doesnt help anyone so do something fast about this Apple! This is not funny at all and Ive already used up all the ugly words I know, cuz its so frustrating and hopeless to get things done quick nowadays!


Apple, we all love your products.. but we pay a lot for them too to get them now and them.. so we should be able to expect a little more from you, right? This, but then some other small irritating things not related to this issue too, so will not mention them here. Do your work please Apple.

Mar 16, 2018 5:48 AM in response to amg1957

Seems like Apple does not fully test desktop apps to be seamlessly compatible with their mobile devices/apps. I guess sitting down and concentrating on one task has gone out of fashion. The best we could hope for would be a patch in one of their monthly updates. Second best, would be to contact Apple and they won't admit to the problem but will have some sort of work around - perhaps more kludgy than the one suggested (works, by the way). Third would be to have the problem resolved in yet another silly named OS upgrade; I'm suggesting "San Andreas" . I'm just sayin'

Jun 10, 2018 5:28 AM in response to Gordon Shamway

You may have a rosy expectation of Apple. Their game is to make as much money as possible, and this requires out-competing the competition in public-facing features. IOW, more bells'n'whistles. Having Contacts work transparently is way down their list of priorities. I'm grateful that so much of my Mac works in the many., many ways that it does, and I take the hours of troubleshooting as part of the costs of having these tools ready-to-hand.


pete

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Problems adding a new contact since upgrading to high Sierra?

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