Problems adding a new contact since upgrading to high Sierra?

Now when I go to add a new contact in the "contact" app on my Mac (High Sierra os), while I am typing in the information it will all of a sudden refresh with the contact information that is next in line. Very odd. I use gmail to store my contacts (via the Apple Contacts App). Has anyone else seen this issue? Any resolution? Or a software bug?

MacBook Pro (15-inch Early 2011), macOS Sierra (10.12)

Posted on Oct 6, 2017 11:23 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 19, 2018 6:07 AM

I spoke with a senior advisor at Apple about this bug yesterday who told me that it's a known issue and they are working on a fix to be rolled out in a future update but who knows when that will be so here are a couple workarounds I came up with in the meantime:


Workaround #1 (use the Google web interface when adding new Contacts)


Workaround #2 (using the Contacts App):

  1. Start a new Contact but don’t enter anything besides the first name and then wait a few seconds until the undesirable buggy behavior happens (the card goes blank and a new “no name” card appears at the bottom of your list of Contacts).
  2. Locate the new “no name” contact and enter the info you started entering in step 1. Fill out the card entirely and it should stick and sync.

Hope this helps someone else for now…

206 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Problems adding a new contact since upgrading to high Sierra?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.