aol security settings in mail

How do I check and/or change the security settings in Mail for my AOL account? I received a message from AOL stating, "that your current third party email application (Mail) is not using the latest, secure mail connection settings." I checked and it's not SPAM.

These are the settings I need to have, but I can't see how to check and modify them. I'm pretty sure the servers are correct but I can't see anything about SSL.

Incoming mail server (IMAP): imap.aol.com
Outgoing mail server (SMTP): smtp.aol.com

Make sure SSL encryption is enabled for the incoming and outgoing mail server.

IMAP - 993 - SSL

SMTP - 465 - SSL
SMTP - 587 - SSL / TLS

Additionally I don't know if they're referring to my laptop or my iPhone or both.

iPhone 6s, iOS 10.3.3

Posted on Oct 8, 2017 8:07 AM

Top-ranking reply

Tesserax

Level 10

157,896 points

Posted on Oct 8, 2017 9:18 AM

Give the following a try while running the Mail app on your Mac:

Either disable or delete your existing AOL account in the Mail app.
Create a new AOL email account.
- Mail > Preferences > Accounts > "+" > AOL > Continue
- Enter your name, AOL email address, and AOL email account password.
- BEFORE clicking on Sign In, hold down the Option key, and then, click on Sign In.
- You will now have the opportunity to enter both the account type (POP or IMAP), the Incoming (POP or IMAP) and Outgoing (SMTP) servers used by your email provider, and the SSL/TLS settings. Note: For the best security, use SMTP - 587 - SSL/TLS for your outgoing server's settings.

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20 replies

donbo

Level 1

25 points

Oct 31, 2017 10:09 AM in response to Eric Root

Eric,

You say: "If you look further down that help page, there is information about how to add an account to Apple Mail using the automated setup."

What help page are you referring to and where do I find it?

Thanks!

Don

Roey M.

Level 1

22 points

Oct 31, 2017 11:38 AM in response to Eric Root

Eric, I've not replied back on this topic... because when I went back to Accounts, and followed your directions..., but we are NOT seeing the same screens. Others Apple uses have similar problems. There's got to be a better way for Apple users to get their AOL accounts to work on all our APPLE devices, before Nov 7th. Thanks again.

Oct 14, 2017 8:39 AM in response to Tesserax

As far as the automated setup, have a 76-year old friend who was running Sierra and I went to upgrade him to High Sierra. After doing so, I upgraded his Mac Mail to the aol servers with the automated setup and his account is imap. It went smooth and exactly as it should. Both the Mail and AOL are happy.

In most regards, both iMac's are the same. Mail working on one iMac so smoothly and not another is confusing.

Eric Root

Level 10

685,221 points

Oct 31, 2017 11:55 AM in response to donbo

AOL has now changed the page so it doesn't include Apple Mail.

Eric Root

Level 10

685,221 points

Oct 31, 2017 11:58 AM in response to Roey M.

You are welcome. I can't access all my settings either. Apple removed that ability. I don't know what else to suggest. I'm already looking for a 3rd party e-mail program just in case.

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aol security settings in mail