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FIX- Could not create a Preboot Volume for APFS install

Right Mac users. If your facing the same problem like me then I suggest you listen up. First don't try to install Mac OS high Sierra again or try anything else. You want to first of delete your drive until you have no drive. Yes I mean no drive. To do this, power off your Mac and then hold command + R and boot up your Mac. This should do the trick. Then delete your drive in disk utility by clicking the minus button on the top right and then enter internet recovery mode by repeating the process though this time adding option and then command + R. Then you will enter the same menu which is mac os utilities and then this time instead of Mac OS High Sierra you will just see Sierra. Go disk utilty and create a disk this time clicking + and make a drive calling it Macintosh HD with the format Mac OS Extended. The fix is your removing the APFS system which is what is confusing the drive which for some reason apple can't figure out them self. Then just click install Mac OS and you should be good to go. Hope your all good and ask anything you need.

MacBook Pro (13-inch, Late 2016, 4 TBT3), macOS High Sierra (10.13)

Posted on Oct 8, 2017 10:06 AM

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Posted on Oct 17, 2017 10:14 AM

Hello, I have tried to erase it and it fails. It’s details say “the volume ‘recovery’ on disks3 couldn’t be uncounted because it’s in use by process 0 (kernel)

Couldn’t unmount disk.

Operation failed...” do you know what this means, how to fix it and what I should do next?

183 replies

Dec 23, 2017 1:56 AM in response to Ethoic

User uploaded file

Hi. I’m totally new to using Mac and I badly need guidance and support on this. Well, I’m trying to install MacOS in a newly bought 13.3” Macbook Pro with touchbar 2017. Upon installation, problem occured and it didn’t get through stating that it ”could not create a preboot volume for APFS install”. I followed the instructions on how to install by using COMMAND + R, then Disk Utility (including your instruction above), however, under Macintosh HD, the format option is just APFS and the one with APFS encryption. There’s no MacOS extended (Journaled) format. In this regard, what do I have to do to properly install this MacOS in this new Macbook Pro? Thank you very much in advance.

Dec 11, 2017 3:30 PM in response to Manuelfgarcia

I booted it up in recovery mode and in Disk Utility I tried to add a volume but the only options are AFPS. Journaled is not available. I tried to partition it, all of it - another way of reformatting it. Mac Journaled was available but when I ran the process it said it was stopped and reads:


The volume “Recovery” on disk1s3 couldn’t be unmourned because it is in use by process 0 (kernel). User uploaded file

Dec 27, 2017 10:05 PM in response to Ethoic

What worked for me:


After entering into Disk Utility (not sure if Internet recovery is needed vs. normal recovery mode), selected top volume under “Internal” heading. Clicked “partition” button. Selected Partition again (not “Add Volume”). In the screen that followed, all I did was change the Format to Mac OS Extended (Journaled), change the Name to “Macintosh HD”, and click Apply.


I was then able to exit Disk Utility and install macOS. The error did not appear this time during installation. Hope this helps someone! Good luck!


User uploaded file

May 6, 2018 2:03 AM in response to RazanMSh

Hi,


You just need to create the bootable USB installer for macOS High Sierra and boot from it.


For creating the bootable USB installer, there are different places on the internet that walk you through the process. Find below a couple of options:


Regardless the option you ended up choosing, you will need:

  • An 8GB capacity (at least) USB drive
  • Another computer; preferably another Mac running recent version of macOS
  • Latest macOS High Sierra Installer; this can be downloaded from the App Store


It's really important that you download the latest version of the macOS High Sierra Installer so that you have better chances to get a successful install.


Once you have the bootable USB installer, you just need to:

  1. Plug your bootable USB installer to your Mac.
  2. Power up (or restart) your Mac and press down the Option key while the Mac boots.
  3. After a few moments, your Mac will display the Startup Manager, which shows the available drives to boot from. Choose "Install macOS High Sierra" to start installation (there's no need to select a network to proceed)


Hope you find this more detailed answer useful!

Oct 15, 2017 2:23 AM in response to mr.nau

Yes. Delete all the drives because of the APFS system. Not the OS X System Base Though and Disk Image. You should later boot into recovery mode and click show all drives and and see a drive which you want to click on and make into a Mac OS Extended (Journled). For me I did see a drive resting there so take a good look.

Dec 11, 2017 9:14 PM in response to macsammy

you have to delete de volume in recovery mode until yo don't seen any volume

User uploaded file

after that in Internet recovery mode (cmd + R + shift) you first have to check if there is some volume or disk (ssd ...) in disk utility and erase it with journal but if there isn't any disk o volume you go out disk utility and press Reinstall MacOS you follow the steps until it ask for HHD so now you go out of this and enter again to Disk Utility and now you will be able to se you disk and areas to as journal. with this steps it works for me and right now I'm using my Mac. I hope it also works for you.

Dec 23, 2017 2:02 AM in response to Manuelfgarcia

User uploaded file

Hi. I’m totally new to using Mac and I badly need guidance and support on this. Well, I’m trying to install MacOS in a newly bought 13.3” Macbook Pro with touchbar 2017. Upon installation, problem occured and it didn’t get through stating that it ”could not create a preboot volume for APFS install”. I followed the instructions on how to install by using COMMAND + R, then Disk Utility (including your instruction above), however, under Macintosh HD, the format option is just APFS and the one with APFS encryption. There’s no MacOS extended (Journaled) format. In this regard, what do I have to do to properly install this MacOS in this new Macbook Pro? Thank you very much in advance.

Jul 3, 2018 8:25 PM in response to Ethoic

My Mac Pro was upgraded to High Sierra Awhile ago automatically. I encountered some problems that were difficult to resolve, not sure High Sierra was responsible, but I decided an erase and clean install of High Sierra was warranted, and so I backed up my data and started the procedure. The diskutil only gave me the option to reformat into an APFS format, so I reformatted it in APFS reasoning High Sierra works on it, so it must be the right format after all, right? Big Mistake!


High Sierra then would not install, it would freeze up while trying to install. Internet install also did not work, and it would often freeze and sometimes give sometimes strange and cryptic error codes trying to install. I even tried a USB Boot disk with High Sierra dmg file designed for new install, and it also froze up installing. Trying to go back and reinstall Sierra, as many recommend, well... that’s a problem when you don’t have a working Mac and cannot download it from Apple, and a non-Apple PC won‘t download it from their Mac-only download procedure. So, I made an appointment with the Mac store.


I then came across this post, and while I wasn’t interested so much in rolling it back to Sierra, it gives the critical procedure to reinstall a clean High Sierra with all your data and settings cleared out. Diskutil is unaware that High Sierra only wants to install on a partion with a previous old format (e.g. Macintosh HD), and it doesn’t quite know how to reformat a previously formatted APFS partition back to an older format (High Sierra install converts everything to APFS). The way to address is to DELETE the drive (see original post) in the diskutil. I found pressing Option-Command-P-R just after Power-on would get me to the menu with diskutil. By clicking the small minus sign “-“ next to the drive (+ or - shown) I was able to delete the drive (really it’s the working partition), So, I went ahead and deleted it.


Then, I rebooted again into a recovery mode, I tried Option-Command-P-R method, then diskutil again. Apple says that Diskutil will try to detect the type of storage your are formatting, then shows the appropriate format in the format menu:

How to choose between APFS and Mac OS Extended when formatting a disk for Mac - Apple Support

Hence, if it sees APFS, it will only give APFS format options. But here with the disk deleted, there is no format and thus it cannot detect, and the Apple link above indicates that it defaults to Mac OS Extended which “works with all versions of macOS“. So, after another reboot and Option-Command-P-R after start, diskutil then presents older formats for formatting the disk in the menu, and a major obstacle removed. I then chose “Macintosh HD”. It chose to call the partition “Preboot” by default. I rebooted again, pressed Option-Command-P-R after power on, and then I chose to installed High Sierra. It worked this time. Hurray!!!


Command-R may have worked just as well like the original post from Ethoic showed, but I’m not going through this again to test it. They key here is deletion of the drive in the Diskutil, and also key is the understanding that at least this version of High Sierra (10.13.5) - and possibly others - will install only onto legacy/older storage formats and ironically not on APFS format that it was designed to run on!


A clean install of an OS is a tried-and-true useful and popular option for users to clear out a corrupted OS or sell/give it to others. They should make the procedure less tricky or at least better documented, and it shouldn’t be so easy to tank the entire PC to where most will need the Apple store to recover it.


Thanks for the original poster, I thought I might add to it my specific experience in hopes it might help someone not repeat the 2 days of frustration I went through trying a simple and often useful task.

Feb 14, 2018 4:49 PM in response to Ethoic

Update: I finally got my MacPro back from the local Apple Authorized service center. It took over a week, but they finally figured out what the problem was. All they did was reset the Logic Board's Real Time Clock. Once done, they were able to reinstall the OS.


This site tells how to do it:

https://www.macrepaircentral.us/mac-pro-early-2008/resetting-the-logic-board.htm l

Real Time Clock (RTC) Reset

The Real Time Clock (RTC) is a chip on the logic board that controls the date and time functions of the computer. If the computer is experiencing an issue booting, resetting the RTC may resolve it. Follow these steps to reset the RTC:

  1. From the Apple menu, choose Shut Down (or if the computer is not responding, hold the power button until it turns off).
  2. Unplug the AC power cord.
  3. Remove the battery for at least 20 seconds. You may need to remove a PCI Express card to have access to the battery.

Apr 17, 2018 6:16 PM in response to Ethoic

You don't need to create a "Mac OS Extended" drive. You just need to leave some reserve space on the APFS volume so the install process can create a "Preboot Volume".


Follow the current instructions to get to the Recovery mode and Disk Utility:

  • Delete the current main volume (Macintosh HD) using disk minus button, accept whatever dialog pops up
  • Create a new main volume using disk plus button, you may need to close and reopen Disk Utility for this to work, do not press create yet
  • Click "Size Options", add a reserve, I made it 1gb but you could possibly go smaller
  • Click ok, and create volume


Go back to recovery menu and follow the usual Reinstall Mac OS X steps,

FIX- Could not create a Preboot Volume for APFS install

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