Thanks for the tip. This brought back the “On my way” default entry but not my list of several hundred in icloud. Phone is iPhone X, 11.2 beta5. Interestingly, when I add a shortcut on this iphone X device it shows up on all my other devices, and when I delete that new shortcut it is also quickly deleted across the other devices. But none of any test additions/changes/deletions made on the other devices ever reflects on the iPhone X. All the other devices are pre-iOS11 firmwares.
Synchronizing two columns of simple data should be trivial, yet Apple has managed to mangle it for 5 years now and wasted countless **millions** of hours of their customers’ precious time. It’s so appalling I simply have no words..