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No devices show up in Airdrop

I can't see any other devices in Airdrop. I have the iPhone 7 plus and updated to 11.0.2. This didn't work prior to the recent update as well. I've tried turning the WiFi and Bluetooth off then on again, Set to "Everyone", turned Airdrop off then on again, rebooted, reset network settings, restored from a back up. My phone shows up with other and they can Airdrop to me. Any ideas?

iPhone 7 Plus, iOS 11.0.2

Posted on Oct 10, 2017 10:26 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2017 9:08 AM

Noetzelman,

Welcome to Apple Support Communities.
I understand from your post you're unable to see other devices in AirDrop.
Try the steps

Use AirDrop on your iPhone, iPad, or iPod touch


If you can’t see the other device in AirDrop

If you can't see the person or the device that you're trying to AirDrop to, check the following:

  • Check that both of you have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
  • Make sure that the person you're sending to is nearby. You can't AirDrop to users who are out of Bluetooth and Wi-Fi range.
  • If the other person’s AirDrop receiving setting is set to Contacts Only, and you’re not in their Contacts, have them set their AirDrop receiving setting to Everyone.

Let us know the results.

Have a great day!
3 replies
Question marked as Top-ranking reply

Oct 11, 2017 9:08 AM in response to Noetzelman

Noetzelman,

Welcome to Apple Support Communities.
I understand from your post you're unable to see other devices in AirDrop.
Try the steps

Use AirDrop on your iPhone, iPad, or iPod touch


If you can’t see the other device in AirDrop

If you can't see the person or the device that you're trying to AirDrop to, check the following:

  • Check that both of you have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
  • Make sure that the person you're sending to is nearby. You can't AirDrop to users who are out of Bluetooth and Wi-Fi range.
  • If the other person’s AirDrop receiving setting is set to Contacts Only, and you’re not in their Contacts, have them set their AirDrop receiving setting to Everyone.

Let us know the results.

Have a great day!

No devices show up in Airdrop

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