Apple Watch Series 2 running slower on OS 4.0

Has anyone else noticed how slowly Apple Watch Series 2 running slower on OS 4.0 now runs Siri for calling or starting an exercise app. It's so slow now I might as well go back to Fitbit! Only had my Apple Watch 2 for 3 months so a little ****** off to say the least. It seems like they do this every time when they do an update with new equipment coming out they make the old version slower intentionally. There little point in using the Siri call function now as it's quicker to get your phone out of your pocket unlock it, select the phone app and call your self. Barking mad!!! Apple Pay now never works the first time and ask me to try again later, press it again and it works!

Apple Watch Series 2, watchOS 4

Posted on Oct 11, 2017 4:50 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2017 4:52 AM

Hi


The following steps may help, having resolved a similar performance issue for another user:


If you have not yet done so, update your iPhone to the latest software:


Restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:


Unpair and re-pair your Apple Watch:

88 replies

Dec 23, 2017 1:40 PM in response to jared333

I have the same issue. The Nike app is so abysmally slow that it barely starts and the voice guided features and such lag and don’t work. I totally wiped my iphone7 and series 2 Apple Watch and reinstalled everything: no change.


This is completely unacceptable and I wonder if they have clocked down the old watches similar to the phones. WatchOS 4 has totally ruined this for me. My ecosystem is all Apple, Macs, Apple TV. Now I’ll be replacing this watch with a Garmin and seriously considering moving away from the ecosystem in general.

Jan 2, 2018 8:24 AM in response to qronos404

I have the original watch and confirm launching the fitness app is horribly unresponsive. 20 secs or so to launch. In many cases, as you scroll through the apps, they freeze up and make the watch nothing more than a time piece. This is far from what a smart watch is for. I am moving away from this product in the future. For health tracking, there are many options out there to choose from which makes this a little easier.

Jan 3, 2018 2:17 PM in response to carlos55

I'm disappointed in the iOS slowdown on the iPhone 6 and the Watch OS as well. I also am an all Apple ecosystem, multiple Macs, iPads, iPhones, Apple TV. It is a great, well connected ecosystem, but the behavior with the phone is inexcusable. Apple's "solution" is also rubbish, and takes little accountability. No user would have consented to that slowdown, and calling it a feature is absurd and misdirection. It makes me resentful of Apple.


And again - I can't imagine who did QA testing for Watch OS 4 (currently running 4.2 - no better). The watch is laggy and crummy all around, every app is slow to launch. I have fully reset my Watch and iPhone to factory and no change. Clearly there is a hardware issue or a major software quality assurance issue, and I hope Apple can do something to speed these up. My wife's series 2 is only six months old, I'm so annoyed that I bought it and it now runs like it's five years old. My Pebble is faster than this thing (still have an old one laying around).

Jan 15, 2018 9:44 AM in response to Jonathan UK

Ok we shouldn’t expect them to respond, but there is a clearly a significant WatchOS design issue so I would hope they would post something proactively to their site.


Otherwise all of us will have to waste hours on the phone or going to an Apple store to go through all the same steps as with any issue:

Unpair

Reset etc etc


Tried all the things people have said and no marked improvement.


As I typed this I just opened the Workout app and tried to scroll or select a workout and it was as if I had a frozen screen

Jan 21, 2018 9:17 AM in response to nnp_uk

Definitely this is happening to a lot of users. With watchos3 no worries, now I open workout app and it enters but the screen is frozen during 20seconds before reacting.

This complicates so much the user experience.

I’m a little concerned. I’m super promoter of the brand and I don’t understand why there’s no an official comunication from Apple about this. This clock just have one year in the market.

I’ll go to the store to ask, I need a solution from them.

Thanks

Feb 10, 2018 6:15 PM in response to nnp_uk

I’m having the same issues with my Series 2 Nike Apple Watch. When I first start an activity I have to wait about 30 seconds before I can scroll to the workout I want. I’m also seeing lag and unresponsiveness when doing other things. I have rebooted, unpaired, set up as new, and erased all content and settings and none of that had fixed my issues.

Mar 22, 2018 7:11 PM in response to nnp_uk

Same here–Series 2 Apple Watch nearly useless after WatchOS 4, since Siri was central to my usage. My watch was my main way to turn lights on and off in my house, as well as my calculator and my way to set reminders. All worked great with Siri before.


Before iOS 4: Siri worked 95% of the time and was nearly instant.


After iOS 4: Siri works 60% of the time and takes 10 to 100 seconds to act.


Dictation is also messed up: I used to be able to dictate text messages and reminders accurately. Now the failure rate is close to 100%. I get gibberish.


I've wiped and reinstalled the watch, bought a new iPhone X to pair it with, and tried the tips here. No help.


It was a fun few months with a $399 watch! Unbelievable. Still tells time I guess...

Jun 13, 2018 2:17 PM in response to nnp_uk

The apple recommended answer which always is "Have you tried turning it on and off again? Have you updated you watch iPhone iMac?"

It's poor usability!


For someone who uses apple watch everyday for over 15 hours and also works out at a gym/run, charges phone and watch every day, it's PITA to do everything manually. Even after manual updates, 100% charge, restarting, the older versions have been getting slower as they release new versions.


My apple watch struggles to open a simple workout from the workout app. (The software updates take 35 minutes too)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch Series 2 running slower on OS 4.0

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.