Since I updated to iOS 11, Netflix videos will not play on my tv through the lightening to hdmi at cord. When you press play on a title, the loading screen pops up but the title actually starts to play, the loading screen on the tv freezes and the title plays on the phone screen
iPhone 6s, iOS 11.0.3
I’ve been struggling with the same issue for almost a month. I don’t have wifi @ home, so I download netflix titles from work. When I connect to my HDMI converter the phone mirrors. Youtube works fine. The Netflix menus even appear, but when I select a title to play, the play button, duration, and option buttons all appear, and then freeze. The sound comes through the tv, but the video continues playing on the phone.
My girlfriend found the solution. Close out the app. Go into settings>>netflix>>reset.
Open netflix app. You’ll need to then connect to the internet via wifi to sign back in. Once that’s done, you can (if desired) disconnect from wifi and netflix should mirror properly.
I’ve been struggling with the same issue for almost a month. I don’t have wifi @ home, so I download netflix titles from work. When I connect to my HDMI converter the phone mirrors. Youtube works fine. The Netflix menus even appear, but when I select a title to play, the play button, duration, and option buttons all appear, and then freeze. The sound comes through the tv, but the video continues playing on the phone.
My girlfriend found the solution. Close out the app. Go into settings>>netflix>>reset.
Open netflix app. You’ll need to then connect to the internet via wifi to sign back in. Once that’s done, you can (if desired) disconnect from wifi and netflix should mirror properly.
I had this problem as well. It looks like it only happens for shows you have downloaded to your device. If I delete the show that I was trying to watch (Stranger Things) from my downloads and stream it it works fine.
After 55 minutes on the phone with Netflix, they finally told me it’s been an issue for several months. They tried to blame it on Apple...but it’s the Netflix engineers that have not been able to keep up with updates & glitches. Call Netflix and complain - I’m getting a credit for this month’s fee, but I’d rather be able to Airplay or mirror my iOS downloaded content for Netflix!! Everything will play from my Apple device EXCEPT for Netflix!
Hi,
For me iT is not working if the movie is downloaded. When I delete the offline content it works again. So:
iPhone -> hdmi -> tv - downloaded content -> nok
iPhone -> hdmi -> tv - streaming content -> ok
This is really annoying. WiFi is bad in hotel in my room so I want to download it where is fast internet and then stream it.
Netflix this is a big fail.
Hey if you have problems with Netflix playing on your TV after downloading iOS 11
Uninstall it and reinstall it and it will start working again That’s the only thing that worked for me resetting does not work
Unfortunately the Netflix App is not streaming offline content after iOs 11 update via hdmi adapter. On your phone go to settings >General>Reset>Reset All Settings. After the reboot try Netflix App again.
This does not work resetting the settings does nothing. It's the Netflix app. The problem is mirroring downloaded Netflix shows or movies using the apple lightning, streaming work fine. I use this when traveling or camping. I am running iOS 11.0.1 on my iPad and it all was working great but then we stopped at a Starbucks in the middle of our trip and I updated the Netflix app today December 16 2017 and now it will not mirror downloaded shows or movies. You can get the sound on the TV but not the video. I am wondering if there is way to downgrade the app version. Maybe not a good idea to always update.
I Just spent a good bit of time on the phone with Netflix- The Kid I was talking to was not aware of the issue and tried to walk me through the normal steps (re-download app, new HDMI cable, power phone down...)- I had already done all of these, and had also tried several TV's and even a second Apple TV unit- I finally convinced him that it wasn't operator error, or a hardware issue- He then put me on hold for 5 minutes- when he came back, he did say that there was an internal company bulletin stating that some people are having this exact problem, and that Netflix is working with Apple to try and fix it- I said that I have had this problem for about two months and asked how long they have been working on it- he replied, "about two months, but there are more cases coming in each day". He went on to say the "this whole download thing is fairly new to Netflix, and this is just another bug they are trying to work out". I asked if there was a way I could be notified when it was fixed- he said no- I should just check back each day- but until it is fixed, you can still watch streaming content over your apple TV (true, but not with slow internet out in the country)-
It would have been nice if if the company had sent out a notice to its subscribers when the issue first arose- I bet I have 20 hours invested in trouble shooting this issue-
No fix as of now.....back to DVD's! (On a side note, he did not offer to give me a credit for the months in which it did not work)-
G15c wrote:
I have just bought the hdmi adapator for the sole purpose of being able to play downloaded Netflix content on my tv while on holiday where there is no Wi-Fi. Not impressed with either party, this is a fundamental flaw
You'll need to take the matter up with Netflix as it is their restriction.
It is not an hdcp issue. I encountered the issue only after updating to iOS 11. As I have two iPads and one is still on iOS10, I just checked with that one and it still plays Netflix movies on external display. So the issue is caused by the Netflix app in combination with iOS11, as some of you already suggested. I hope Netflix and/or Apple will fix this asap. In the meantime, I am happy I did not update both of my iPads yet.
I have commented on this discussion topic back on November 2017 when this stopped working while we were on a trip and had downloaded movies to watch on our TV in the Mobil home. Downloaded movies worked up until that point.
Since then I have tested it with my iphone which has an older iOS 10.3.2 and it still works. I download a movie on my phone with netflix and it plays with my lightning AV adapter via hdmi. I don't know what version my netflix is but I am not updating till this gets resolved or maybe never.
Since then there has been another iOS update to my ipad to 11.2.2 and yesterday (1/15/2018) there was a netflix update too but this still did not fix the problem. Downloaded movies do not play on the TV using the lightning AV adapter. I get sound but no video in the TV.
I also have Amazon prime and downloaded movies play fine. Which leads me to believe its a netflix problem but Apple should vet its apps on the app store so its also their fault. The reason this is not a big issue is mainly because we are a small few that use it this way. Most folks stream and only download to view on planes or while traveling on their ipads or iphones, few actually connect a lightning adapter via hdmi to a TV. Yet here we are!
The real ****** is that Netflix nor Apple have anything posted regarding this and have all of us wondering what happened? Yes Netflix could change its policy and say something like downloaded movies are only for mobile devises etc although that would be a bad business move because Amazon allows it and movies over itunes also work. In any case they could change their policy but that needs to be posted somewhere or some information found somewhere. There should be a better way to voice ones frustration or complaint about this. I too am seriously thinking of canceling netflix mainly because i have cable and amazon and this it not getting any attention.
I agree, must be a Netflix issue as I can mirror downloaded Amazon movie through lightning adapter to hdmi
Why not just watch though the Netflix app on your Apple TV? (unless it's an ATV1) No need to get your laptop out.
This is only a workaround, to be able to stream Netflix via AirPlay just tap the Apple TV in the mirroring section. Play Netflix and when the video start scroll down the iPhone notifications and hold it the entire episode.
How can I get my iOS 11.0.3 iPhone to play Netflix on my tv through the lightening to hdmi adapter
