I Just spent a good bit of time on the phone with Netflix- The Kid I was talking to was not aware of the issue and tried to walk me through the normal steps (re-download app, new HDMI cable, power phone down...)- I had already done all of these, and had also tried several TV's and even a second Apple TV unit- I finally convinced him that it wasn't operator error, or a hardware issue- He then put me on hold for 5 minutes- when he came back, he did say that there was an internal company bulletin stating that some people are having this exact problem, and that Netflix is working with Apple to try and fix it- I said that I have had this problem for about two months and asked how long they have been working on it- he replied, "about two months, but there are more cases coming in each day". He went on to say the "this whole download thing is fairly new to Netflix, and this is just another bug they are trying to work out". I asked if there was a way I could be notified when it was fixed- he said no- I should just check back each day- but until it is fixed, you can still watch streaming content over your apple TV (true, but not with slow internet out in the country)-
It would have been nice if if the company had sent out a notice to its subscribers when the issue first arose- I bet I have 20 hours invested in trouble shooting this issue-
No fix as of now.....back to DVD's! (On a side note, he did not offer to give me a credit for the months in which it did not work)-