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Level 1

15 points

High Sierra & printing PDF with Preview = problem

The problem arises through a combination of Xerox Driver 4.8.0(1912) with McOSX 13.0 (High Sierra). It is related to the programme being used to print (e.g. Preview printing a PDF), and it appears that the underlying problem is that the cups directory gets filled with files that cannot be dealt with, directory is /private/var/spool/cups). It can be solved by manually removing the files in this directory, which is not a realistic solution. The other solution is resetting the printing system with MacOSX and then reinstalling the printer, the latter solution not being very ideal either. So this has to be solved either by an OS upgrade or a driver upgrade. I hope you understand this is a serious flaw, it is not a user fault. I have no means of approaching apple or Xerox, but this is definitely something that has to be looked at by apple/Xerox. Further info: error message seen in printers queu: unable to handle AUTH_INFO_Required and FILTER_FAILED

A similar error emerged with Sierra but could not find a real solution to it.

iMac with Retina 5K display, iOS 11.0.3, XEROX driver 4.8.0 (1912)

Posted on Oct 13, 2017 5:28 AM

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mtufulani Author

Level 1

15 points

Posted on Mar 2, 2018 12:27 AM

Switching from SMB2/3 to 1 did not work for me, but the following did work:

sudo -s

Password:

bash-3.2# echo "[default]" >> /etc/nsmb.conf

bash-3.2# echo "signing_required=no" >> /etc/nsmb.conf

bash-3.2# exit

exit

When you use an SMB 2 or SMB 3 connection, packet signing is turned on by default. You might want to turn off packet signing if:

Performance decreases when you connect to a third-party server.
You can’t connect to a server that doesn’t support packet signing.
You can’t connect a third-party device to your macOS SMB server.

If you turn off packet signing, you lower the security of the SMB connection. Turn off packet signing only if both the client and server are on a secure network.

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