Why is my Live Photo turning black when I try to watch it?

Question

Level 1

6 points

Why is my Live Photo turning black when I try to watch it?

Every time I try to press down to watch my Live Photo it just turns black, but when I let go it goes back to a still picture of the beginning of the Live Photo. Low power mode is off. I’ve also tried changing it from a Live Photo to a regular photo then back again. Still getting the same thing.

Posted on Oct 13, 2017 1:16 PM

Reply

Answer 1

Best reply

Jay527

Level 1

9 points

Nov 28, 2017 5:41 PM in response to StephRenee

I had this same exact problem. The thing that fixed mine was the sound. Go to the Live Photo and hit edit. There should be a sound option at the top left. Make sure that is off. As soon as I did that it started working. Hope this helps :)

Reply