System admin appearing on lock screen after stand by

Hi all


I installed High Sierra in a clean system. After I restored only the user data from time machine for me and my wife.


When my wife is logged on and she left the MacBook Pro unattended for sometime, when she tries to wake it up, instead of her user it comes up with a system administrator profile. She has to ask to switch user to be able to access her user. It only happens to her not my user.


This is not a normal behaviour. As users, that I can at least see, there's she, me and guest which is disabled.


How can I fix it ?


Thanks

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13)

Posted on Oct 15, 2017 10:27 AM

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Question marked as Top-ranking reply

Posted on Oct 29, 2017 6:26 AM

It isn't normal. It should pop up to the user that was active when it went to sleep.


Check in Security & Privacy System Preferences to see if she is set to log out after so many minutes.

The setting is in the General tab under Advanced button. You have to unlock the padlock to get to Advanced.


Also, can you determine if the Mac is crashing while sleeping and automatically rebooting?

72 replies

Nov 28, 2017 7:39 PM in response to Mike Stitzer

Also, EVERYONE should mitigate this massive bug by setting a custom "root" superuser password immediately. It is not hyperbole to say this is the most severe OS X/macOS privilege error ever. I suspect Apple will also have an official fix out by tomorrow, or perhaps in two days at the latest.


If you think it's even remotely possible for someone to have physical access to your locked, encrypted Mac until Apple releases the official fix, you are vulnerable to complete access unless you set a custom password for "root".

Dec 9, 2017 6:06 AM in response to Barney-15E

Ok, I thought in the context of this topic I would have made some sense. But to clarify: the issue I was experiencing, after I upgraded to High Sierra, that when I put my computer to sleep and later woke it up, I was greeted with a login screen of a user named "System Administrator". I needed to click 'switch user' to log in with my own account. This problem occurred only with one of my two accounts in my computer, with my so called work account. When I later rebooted my computer, the system admin login screen problem was suddenly gone and I even wrote about in this 'solution' in this discussion thread. Now more than two weeks later, after a reboot, the same login screen problem came back, but this time with the other of my two accounts in this computer. Goes without saying I would like to get rid of it permanently.

Jan 12, 2018 7:31 AM in response to andrelfs

I have this problem also. Just bought a late 2016 15" MacBook Pro with High Sierra. The behavior is as others have described. We have three accounts on this computer. When more than one user is logged in and the system goes to sleep, on waking you are presented with they grey system administrator login. In my case, if you are the most recent user, your password (either touch ID or typed entry) will unlock the system.


For example,

1) I login and use the computer. I finish and computer goes to sleep with me still logged in.

2) My son takes computer and logs in. He finishes, stays logged in, computer goes to sleep.

3) I take computer back and am presented with the System Administrator login. I type my password, doesn't work. I use my fingerprint, doesn't work.

4) My son puts his finger on Touch ID, he is successfully logged back in to his account.


Very annoying, Apple! Please fix!

Jan 15, 2018 4:49 AM in response to Axel-F1

I have the exact same issue as Axel-F1. I would like to double down on the noted very long delay between switching users. Very un-Mac like behavior. In fact, it is one of the things I tout to Windows users, is showing them how fast a Mac login screen appears and you can log in. I do not have FileVault enabled either, the users are per the expected as in Mike's reply. It has not gone away with the latest updates as of High Sierra 10.13.2.

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System admin appearing on lock screen after stand by

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