Level 1

35 points

System admin appearing on lock screen after stand by

Hi all

I installed High Sierra in a clean system. After I restored only the user data from time machine for me and my wife.

When my wife is logged on and she left the MacBook Pro unattended for sometime, when she tries to wake it up, instead of her user it comes up with a system administrator profile. She has to ask to switch user to be able to access her user. It only happens to her not my user.

This is not a normal behaviour. As users, that I can at least see, there's she, me and guest which is disabled.

How can I fix it ?

Thanks

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13)

Posted on Oct 15, 2017 10:27 AM

Top-ranking reply

Barney-15E

Level 10

122,210 points

Posted on Oct 29, 2017 6:26 AM

It isn't normal. It should pop up to the user that was active when it went to sleep.

Check in Security & Privacy System Preferences to see if she is set to log out after so many minutes.

The setting is in the General tab under Advanced button. You have to unlock the padlock to get to Advanced.

Also, can you determine if the Mac is crashing while sleeping and automatically rebooting?

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72 replies

pre4ch4

Level 1

4 points

Jan 3, 2018 4:01 AM in response to andrelfs

Same Problem here. Please fix this apple!

Jan 5, 2018 7:28 AM in response to andrelfs

I have this issue too. I did not have this issue with any previous version of Mac OSX. Since installation of High Sierra it has been an issue.

Apple, please fix this bug.

ferditen

Level 1

4 points

Jan 6, 2018 10:37 AM in response to LatentEffect

Same bug without filevalut! Please, apple, fix it.

Jan 10, 2018 5:32 PM in response to andrelfs

Same problem here with 2017 MBP 13" with touch bar, file vault not enabled. Please fix Apple, this is super annoying!

Jan 28, 2018 10:33 AM in response to Michael Wolfe 416

I have upgraded to 13.3.3 and this is still an issue on my Macbook Pro

Jan 28, 2018 1:07 PM in response to Michael Wolfe 416

Scratch that. Problem still present under 13.3.3.

Ffogboy

Level 1

13 points

Feb 1, 2018 12:07 PM in response to Tuneplayer10

Tried exactly what you said and afraid I still have the issue. Thanks for trying though.

JTMAUL

Level 1

4 points

Feb 2, 2018 5:11 AM in response to Tuneplayer10

Nope, didn't work.

Ffogboy

Level 1

13 points

Feb 2, 2018 5:25 AM in response to JTMAUL

If it helps it happens for me and I only have 2 users who are both admin.

pre4ch4

Level 1

4 points

Feb 3, 2018 1:50 PM in response to Tuneplayer10

Unfortunately didn't work for me either

Feb 20, 2018 3:07 PM in response to Tuneplayer10

I did this and it actually fixed the problem...for a couple of weeks. Now it's back, and just as annoying as ever.

Mar 2, 2018 1:26 PM in response to mrascal

My second user (wife) is not an admin so this didn't fix the problem for me (if I'm understanding your suggestion - revoke the second user's admin status, reboot, reinstate admin status).

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System admin appearing on lock screen after stand by