Hello everyone in the forum.
Greetings from Tokyo.
Yesterday, I've had this issue of Apple Pay resetting itself, after I removed the password for 10 minutes and tried to set the password back. Ever since then, I am not able to find my Apple Pay cards in the wallet.
I've lost me SUICA card (an electronic pass used to pay at stores and purchase railway tickets) which had 10000 ¥ (approx $100). What do I do now ?
iPhone 7, iOS 11.0.3
Hi
Apple advises that, after removing a Suica card from any device, the remaining balance is stored and available to be transferred to the same or another iPhone or Apple Watch that is signed into iCloud with the same Apple ID.
If you need assistance, call Suica Support at 050-2016-5077.
More information:
Set up a Suica card in Apple Pay - Apple Support
Get help transferring Suica cards to your iPhone or Apple Watch - Apple Support
Hi
Apple advises that, after removing a Suica card from any device, the remaining balance is stored and available to be transferred to the same or another iPhone or Apple Watch that is signed into iCloud with the same Apple ID.
If you need assistance, call Suica Support at 050-2016-5077.
More information:
Set up a Suica card in Apple Pay - Apple Support
Get help transferring Suica cards to your iPhone or Apple Watch - Apple Support
Having a passcode is mandatory for using Apple Pay, so removing it likely removed the cards: Apple Pay security and privacy overview - Apple Support.
Are you encountering an error if you try to re-add the cards per: Set up Apple Pay - Apple Support?
Ah, I see. Well, I certainly don't think that they would let it just "eat" your money! I would ask JR East if they can assist: http://www.jreast.co.jp/e/customer_support/infoline.html.
If not, you could also try reaching out to Apple Support:
http://getsupport.apple.com
Or via Twitter: Apple Support (@AppleSupport) | Twitter
Thanks a lot for your prompt reply buddy.
The problem lies in re adding the cards. Once you add a SUICA card to Apple Pay the original card is no longer valid. So I cannot use the same card again to add it back.
Thanks a lot buddy. will contact JR now.
You're welcome - hope it works out for you!
Thanks a lot man.. Got the money back. the support line worked.
Great - you're most welcome! 🙂
Apple Pay reset itself LOST Money
