You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 11.0.3 battery drain problem

After installing iOS 11, the battery of my iPhone 6 began to drain drammatically. iOS 11.0.1 solved the problem, but unfortunately 11.0.2 and 11.0.3 brought the problem back again. I have been using iPhone for years and I have never seen a problematic iOS update which kills battery life so badly. Is Apple aware of the battery problems? Is this problem going to be solved with the next update?

iPhone 6, iOS 11.0.3

Posted on Oct 16, 2017 1:34 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2017 2:50 AM

Some folks are having severe battery drain issues, I know I am. Check out twitter if you don't believe me - there are several posts every hour with people complaining about this. Apple - please fix this ASAP.


iOS11 battery - Twitter Search

76 replies

Oct 23, 2017 4:55 PM in response to Dan Casali

Dan Casali wrote:


@Philly_Phan


You aren’t having a problem, so the rest of us are idiots or lazy sots and obviously doing something wrong?

Why are you unwilling to allow Apple to examine your phone and make it work properly?


Dan Casali wrote:


@Philly_Phan


Five minutes of Googling will reveal that many owners are experiencing this issue after installing IOS 11.0.3.

So you rely on Google for accurate information. Wow!

User uploaded file


Dan Casali wrote:


@Philly_Phan


...when Apple understands the issue, it will be resolved with a software update.

Amazing. You understand the issue but Apple doesn't!



Dan Casali wrote:


@Philly_Phan


You don’t seem to be offering any help.

Because I keep recommending that those individuals with broken iPhones should take their iPhones to Apple for repair? You prefer to keep a broken iPhone?

Oct 17, 2017 12:57 PM in response to mehper

I still haven't seen this, but I might do it 2 ways. Granted I do use my phone at night at work, and play some games on it, but this morning, right off the charger it went into Low Power Mode (because I put it on) and I only used up 40% of the battery in 8 hours. But you have to remember there was a 20 minute phone call and texting for at least 3 hours of the night. If I didn't use my phone for anything, it'd probably be 10-20%. If I'm not working and I'm able to charge my phone before I go to bed to 100%, 7 hours later, it is still at 100% and everything on full tilt.


I'll agree with you for now though.

Oct 19, 2017 8:34 PM in response to Briansyddall

The point was that the battery lasted before the software update. Therefore, software is causing the degradation, not the age of the battery. I upgraded to 11.0.3 two days ago and my battery life is way, way down, despite controlling location services and screen brightness. Most of my use is at home on a network with wi-fi calling, but I spend more time using apps than talking. I have a 6s with a battery that is about a year old since Apple replaced it due to a defect.


My battery status shows Apple News is consuming most of my battery. DuckDuckGo is pretty high too, and Play Fi always consumes a lot, but that has not changed. News is the biggest change plus general drain while sitting. I do read a lot but it did not consume so much prior to the upgrade. It reports no background refresh. In the time I typed this with the screen on low brightness, I only used 1% though.

Oct 21, 2017 7:50 AM in response to Briansyddall

Hello Brian,

I dont't aggree with you concerning that a battery after 2 or 3 years of use is worn out and has to be replaced. My iPhone 6 is years old and with iOS 10.3.3 battery still was great with it's 1550mAh.

Concerning the drain problem I wrote in some other threads:

For me it's not a problem of draining but a problem of charging the battery.

With iOS 10.3.3 the battery of my iPhone 6 at 100% of charging had a capacity of 1550mAh (reading of app "battery life"). After upgrade to 11.01 "battery life" tells me 1000mAh, after upgrading to iOS 11.02. 1400mAh; same after upgrading to 11.0.3.

I checked the capacity always after 100% charging and the capacity of the same battery in the same iPhone differs within hours so much before and after the upgrade. I can't believe that it's fact of normal wear.

I believe the charging process stops before the battery has it's real 100%. And that's software-/ iOS-related.

My conclusion is that, when the battery charging process stops before the battery is fully charged but tells me 100%, it seems to drain fast because it never was charged to it's full capacity.

Oct 22, 2017 4:25 PM in response to Philly_Phan

Do you work for Apple? Why are you so unwilling to admit that the iOS updates have decimated once perfectly good iPhone/iPad batteries? I unfortunately updated my iPad to iOS 11.0.3 yesterday. When I went to bed last night the battery was at 93%. I didn't use it again until 20 mins ago (which was 14 hours later)and it was completely dead. That NEVER happened before I "upgraded" to iOS 11.0.3. Before I upgraded, it probably would have gone down to about 85% with it just sitting there not being used. My iPad battery at 85% would have lasted all day with high useage. We pay a lot of money for these devices and shouldn't have to finagle them to work, in a limited capacity, because Apple screwed up these updates. Apple needs to fix this issue ASAP.

Oct 22, 2017 7:16 PM in response to Philly_Phan

This is an EXTREMELY arrogant response. I have had iPhones for years and I have never seen anything like his. My phone was working perfectly well until I upgraded to iOS11. 117 people like this thread meaning that they see this issue too. And if you go on Twitter you see a new post every few minutes of people complaining about severe battery drain issues. For me, and for many others this isn't just a slightly shorter battery life - I can go from 100% to 50% in a few minutes without doing much on my phone.


iOS11 is seriously flawed. Apple really needs to deal with this.


The so-called fixes severely hamper the functionality of your phone. I have to go to Low Power Mode a few minutes after I unplug my phone or I will drain the battery down. That isn't a fix.

Oct 23, 2017 4:24 AM in response to Philly_Phan

Want to know what I did? Nothing. I unplugged mine at 11:25pm last night (I work overnights), and at 7:18am, I still have 55% on the battery and that's using it normally and playing a tiny amount of games on my phone.


Which means I don't have the battery draining issue. Or any other issue that seems to float around here for now.


By the way, I'll defend him on this point. I'm way worse than @Philly_Phan is. And I'm running my phone full tilt with GPS on.

iOS 11.0.3 battery drain problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.