No Dragon for Mac nor Enhanced Dictation

You need to contact Nuance, as they only show Dragon Professional Individual for Mac v6 compatible with El Capitan and macOS Sierra at this time. Enhanced Dictation works as fine as it can for me on a 2014 MacBook Air with the internal microphone and High Sierra 10.13.1. I do not have any Nuance product installed.

In the last two days, Nuance Tech support has helped me. There is a compatibility issue that reoccurs each time Apple updates security on High Sierra. Nuance helped me to get Dragon Dictate working again yesterday. This morning I installed the latest updates to High Sierra and Dragon was not working. When I called Tech Support at Nuance, they had a fix ready (Shocking). There are still a few glitches in use of commands and formatting, but it is usable for now.

As is the case with any platform, you are responsible for making sure critical software you require is compatible before performing a major operating system upgrade.

According to Dragon's product information ( Dragon Professional Individual for Mac ) it is compatible with OS X El-Capitan (10.11). They do not state that it is compatible with either Sierra or High Sierra.

I suggest you revert to El-Capitan so that you can continue using Dragon, or contact Dragon for any assistance they might be able to give you in getting it running.

I observed the same problem with Dragon compatibility and Apple Mail. Then, at last, Nuance released update 6.0.8 to fix incompatibilities with High Sierra. Predictably, it didn't fix a thing with Apple Mail. I've been using Dragon for years on Windows and Mac. The software continues to be buggy, telephone support is miserable; there is no way to leave feedback or questions on their website, and Nuance has removed its User forums. If it weren't the only dictation software out there, I would be out. Mac's Enhanced Dictation is no substitute.

AFAIK control over enhanced dictation preferences is very limited. About all you can do is switch it on and off. Last resort would be to try a reinstall of High Sierra. One other thing to try, create a new user account and see if it happens in that. Good luck!

I just bought a 2017 15 inch MacBook, retina display. I called Nuance for support in moving Dragon Dictate from my old MacBook to the new one. Support tech told me that my older version of Dragon Dictate was compatible with the older Macbook's version of High Sierra, but not with the new Macbook's version. I was told that I needed to purchase the newest Dragon Dictate version. It has been non-operative. I feel that I was cheated by Nuance and intend to call for a refund. The problem is with Nuance for failing to upgrade Dictate when new versions of OS are released!! I am impatiently waiting for a fix. The last N dance tech that I spoke with was honest to say that Dragon Dictate is incompatible with High Sierra and "Level 3 Support" was working on the problem. Some folks in management need to get a rude awakening!

Hi Greg,

Yes I have the same issues and tried re-installing my profiles as I had read this may solve some of the issues. It didn't . I can't get past the training screen for microphone level and the software is now unusable. I can only echo all the posts the software is not fit for for purpose and this has happened at almost every update in the 0SX operating system. Usually after several months of pure frustration Nuance issue an update which substantially fixes the problem. I do wonder if they are happy to sell this software into the ground and when eventually no-one buys it use this as an excuse for not selling the software for Macs. Unfortunately there are no really comparable alternatives .... yet!

I have been using Dragon 6 on every High Sierra developer version. In apps like TextEdit I have had

very good results with much better dictation than earlier OS versions. There are problems however dictating into Safari I lose the correction box, dictating into mail is useless. I've never tried it to control the computer as I use a head mouse.

It's almost time for a new upgrade to Dragon which might help.

The latest 6.0.8 update works for me. Not everything but I can dictate in text edit and copy paste into another application. I don't use Dragon to control the computer just dictating text. What part of Dragon isn't working?

I also recently upgraded to Mac OS High Sierra and ever since I have had problems with my Dragon for Mac software.

It works normally when dictating sentences like the one above, but now I don’t have the ability to go back and edit any mistakes I make. I used to be able to say “scratch word” or “scratch that” and it would erase the previous word or last sentence dictated and let me replace it. Now all it does when I said it is move the cursor back before the word or phrase I am trying to erase. Very frustrating especially to someone like me with a disability.

I used Dragon for Mac to dictate this entire post and I’m happy it does work for the most part. But those editing functions were a major part of how I use the program and I hope someone out there is working on a fix for the problem.

Mid 2015 iMac 5K running Dragon for Mac version 6.0.8 (supposedly compatible with High Sierra)

Greg

I am dictating this right into Safari but I cannot use the edit functions just like they won't work anymore in the mail program or my favorite app to dictate into, "pages" the word processing Apple program.

I tried the TextEdit application and all of my edit functions seem to be working perfectly there. I have just never liked that program and hope that they can be a fix soon. Until then I will be forced to use TextEdit.

Greg

Greg,

I've run into the same issue, but its also happening with the correct that command though not in all applications.

Instead of deleting the last spoken text when you say "scratch that" it instead moves the cursor to the beginning of that text and starts typing there. Or when inserting corrected text with the "correct that" command it inserts the corrected text before the text that it was supposed to replace without deleting it.

It doesn't happen in all applications, for example, it seems to be behaving fine chrome right now. It happens fairly consistently in Outlook, pages, and Acrobat Pro.

R

Have you tried in text edit then copying into Word or Pages to format? What version of Dragon? What about starting a new user profile?

The loss of the forum made a big difference but given some of the subject matter you could see why. Support is seriously poor for a premium priced software package!

6.0.8 doesn't seem to make a lot of difference, I have had more problems in textedit where it randomly moves chunks of text. Pointless contacting Nuance support to be told to reinstall Dragon and little else.

I'm glad it worked but sorry to tell you that it won't in Mail, mine has some crazy behaviour so I use Textedit and copy paste. It works in Skype and Chrome as well but Safari I lose the correction box. I can mix dictation and typed text in textedit but nowhere else.

Nuance never admit the problem is theirs they will produce a new v7 and charge for it in their annual refill the coffers money grab, I'm surprised that they haven't done it with High Sierra launch.